Theme Park Tickets

[corrinda]

Really annoyed ordered tickets for my mam who goes tomorrow from theme park tickets three weeks ago ,told there would be here today,rang them this morning,and they have told me they wont be here until mon,NOW WHAT AM I suppose to do for my mother with such small notice,she goes in the morning.:angry: The dibb recommended this site.

[loadsapixiedust]

That's shocking service, did you give them her departure date when you ordered?
Can she cancel and order from a US company and collect tickets or have them delivered to her accommodation when she arrives?

I had to chase them for my tickets last year, so wouldn't order from them again.

[Scotsmomma]

I thought I remembered you saying your mum was booked to go with you in October....did she change her mind?
It's really short notice to be able to get tickets by another company now...shocking service

[essexmick]

if she cant get them, then maple leaf on hwy 192 in kissimmee will deliver to her accomodation, ive used them and service is superb, been to the office in kissimmee too. can order them here, for delivery there

[carys]

I have ordered mine from here and the service was shocking ! I have told them i want them delivered in March when we have paid in full even though we are going in May ! I am very nervous about them tbh ! Have they said they will refund the money ? If so you will have to get them there as someone has said . What do they suggest you do ? I would read them the riot act and tell them what a shocking reputation thay are getting ! They are a subsidiary of another bigger conpany so you could take it above them. I am so sorry this has happened to you .What they have done is outrageous !!!!!!!!!

[corrinda]

No my mam is coming with me in oct she is going for a week tomorrow with friends and doing universal only for three days then she joins us for two weeks in oct(for we are doing three weeks so we will do universal before she comes,its complicated and yes i did give them my departure dates it states this on my receipt.Havent told her yet she will flip but she will be able to get them at gates but thats not the point they should of said i know its only a two/3 day pass but still you think you have sorted it all put me of doing all our tickets for oct for we have 7 of us going on oct 12 then 3 of us the week later.

[corrinda]

Whats upset me as well is they are recommended through the dibb!!!!!!!!!!!!!!!

[carys]

For October if you haven't already ordered them i know most people on here sing the praises of Attraction tickets direct. I have used Online Florida no problem in the past and wish i had stuck to them now ! When you order them for October also give your departure date as a month before. But as you say not good enough at all !

[carys]

Whats upset me as well is they are recommended through the dibb!!!!!!!!!!!!!!!
How are they reccommended by the DIBB ?Through advertising or word of mouth ?

[corrinda]

Well when i looked on they are dibb advertised which is were i clicked on their website from.

[corrinda]

Think for cotober ones will state i am going in july and can anyone usually got them through our package deals but this is the first time booked it all seperate even for mamm so have had to do it all myself just knocked me back i think ,have emailed mapleleaf for we have used these before for airboat tickets and hopefully she will be fine to pick these up.

[carys]

Well maybe you should let Stu know that the service they gave you was terrible . That's the trouble though advertising is not the same as endorsing. I booked mine after someone on here said about a great deal with them , wish i had checked them out more though now ( my fault ).But some people have had an ok service with them. I hope you get it all sorted , lesson learned we will never use them again eh ?

[corrinda]

Thanks everyone ,just so annoyed and upset but she will have fab holiday and an even better one with us in oct.

[loadsapixiedust]

If it's only Universal tickets she needs, order them online through the Universal website and collect from will-call when she gets to the park, it's easy to do and you get the benefit of the web-only deals and prices.

Unfortunately advertising isn't the same as recommending, they simply pay for space on the site. It wouldn't hurt to let Stu know you've had bad service or post on the sponsors forum so others can see what happened to you. I'd always check out any company's reputation wth those who've used them before ordering.

A tip for the future is always to give a departure date ahead of the actual date, so you have plenty time to sort out any problems with non-arrival of tickets.

[corrinda]

How do i get in touch with stu to let him know cant find him to pm him.

[carys]

If you go into personal messaging , then put in stu to username it will come up.I am not sure he can do or say anything but he will probably want to know your feelings on someone who advertises here.

[corrinda]

Have let stu know and he said he will pass it on to their general manager if they havent seen it mentioned on here already.I am sorry i wouldent recommend them to anybody.

[trekkie]

Same problem here bought tickets for DC last year but ended up chasing them for the tickets i did get them in the end but not without very unhelpful people to talk to on the phone wouldn't use them again.