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View Full Version : CAN'T GET ON-LINE - ERROR NO Ox800CCC0D- HELP PLEASE!

fionagee
30 Oct 07, 10:51 AM
I am on the work computer as despite having a connection at home I can't get on-line? I get an error when I try to open Firefox and if I try to send/receive on OE I get the above error Ox800CCC0D. This just suddenly happend as I was last night quite happily dibbing away when all of a sudden it just stopped connecting to links I was trying to get into?

Can anyone help? I am with pipex and I have looked on their page and checked my account status which seem to be fine although it does say that there weere problems with the service on the 28th but nothing about yesterday.

Help please...... I'm lost without my internet access and e-mails :cry: :cry:
buddicle
30 Oct 07, 11:02 AM
This (http://support.microsoft.com/?kbid=813514) microsoft link may help you. I have no idea when it comes to computers so i googled your error code. Hope its of some help to you, if not i'm sure someone 'in the know' will be along to help you!
fionagee
30 Oct 07, 11:32 AM
Thanks Kes - I just found that page as well so have printed it off at work and will take it home and see if I can solve the problem?? The strange thing is that no setting have been changed, I was actually in the middle of dibbing when it all went pear shaped :confused2
Octal
30 Oct 07, 11:44 AM
Who is your Internet Service Provider?
fionagee
30 Oct 07, 11:57 AM
It's pipex
Octal
30 Oct 07, 12:10 PM
The reason I asked is the Virgin Media have been having problems in our area which resemble the same as you had, I checked the Pipex server status (http://www.hosting-status.pipex.net/) and there appears to be nothing wrong, but it does sound like the service has gone off line at the moment, is there anyone at home who can try it for you to see if you are still having the same problem?
fionagee
30 Oct 07, 12:14 PM
No Paul I'll have to wait till I get home later this afternoon. It has not been working since about 10ish last night and I checked again this morning>
Octal
30 Oct 07, 01:45 PM
If you are using a router try switching it off for a few minutes then back on again and see if it will burst into life.
fionagee
30 Oct 07, 02:45 PM
Thanks Paul...I'll try that :smile:
fionagee
30 Oct 07, 04:27 PM
Fixed!!!! Would you believe it...... just switched off the router for a while and everything seems ok!! yey :d:

Thanks a lot for the help :wavey:
buddicle
30 Oct 07, 06:10 PM
Glad you got it fixed, why did'nt i think of the simple option!!!!