Finger scanner at disney

[KarenS]

Hi,

This is a bit strange but here goes:-

My DD12 has learning difficulties. As she is 12 she needs an adult ticket last year she struggled with the finger scanner and I had to explain the situation to the CM each time. I was wondering if Guest Services would be able to over-ride the need for this to be done on her ticket or would the CM's still query it as it would come up as an adult ticket?

Has anyone came across this?

Thanks

Karen

[Mike]

They are generally very understanding about things like this, and I'm sure it will be worth a call into Guest Services when you arrive.

Mike

[richieboy07]

From Disney help pages

Does everyone that has one of those passes have to use the finger scan system?

Yes and no. Finger scans are not required for any child passes for children under age 10. Nor are they required for handicapped people who cannot use the finger scanners. If you personally prefer not using the finger scanners, a photo ID can always override the use of biometrics. Just present the gate CM a photo ID and be admitted without using the scanner.

[spincandy]

I didn't know you could use ID instead of the scanners... thanks Richie! I find it hard to use those scanners.. they just don't work for me. Last year a CM actually told me my fingers were 'the wrong size'... think she was joking but still...

:) xx

[loadsapixiedust]

Our DS who is disabled never has to use the scanners.

[KarenS]

Thanks,

I think because DD's disabilities are not immediately obvious the CM doesn't realise and i have to explain to them each time that she can't manage it. It made me sad last year when she asked me much later on in the day "mum, have I got special needs?" It was the first time she had ever asked me or said anything like that. I would just rather not have to say anything like that in front of her if I can avoid it.

Thanks

Karen