6 Mar 09, 06:35 PM
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#5
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VIP Dibber
Join Date: Mar 09
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You can change the holiday to other dates at a small cost. If you cancel altogether, you won't get a refund of the deposit you have paid. You will have to forfeit that amount.
We had to cancel a holiday with VH but, because they had made lots of mistakes on a previous booking, they gave us a full refund.
My experience of Virgin, even though they sometimes make mistakes, is that when you speak to someone in UK you always get great service but if you speak to overseas call centre, it is far from great service.
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AKL, Walt Disney World, July 2017, AKL, Walt Disney World, August 2016, Washington DC, California (Disney) and New York, August 2015, AKL, Walt Disney World, August 2014, West Coast USA and Disney Aulani, Hawaii, August 2013, Old Key West, Walt Disney World, Oct 2012, West Coast USA, Aug 2011, New York, April 2011, May 2009, Port Orleans, Walt Disney World, Oct 2010, Disney Cruise, May 2010, POP Century, Walt Disney World, Nov 2008, May 2007, Oct 2005, Kissimee Oct 2003, Oct 1990
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