Go Back   theDIBB > Florida and Disney Holiday Planning > Florida Trip Planning

Florida Trip Planning Florida Holiday Planning Questions, Suggestions and Tips.

Theme Park Tickets Direct

Closed Thread
 
Thread Tools Display Modes
Old 3 Mar 09, 09:40 PM  
Link to this Post
#1
Helmsdeep
Apprentice Imagineer
 
Helmsdeep's Avatar
 
Join Date: Jan 08
Location: York
Cancelling Virgin Holidays Booking

Has anyone had any problems making a cancellation to a holiday booking with VH?

We have a Xmas 09 holiday booked but due to a college trip and work I'm going to have to cancel the booking. It's just one of those things and having just come back from 2.5 weeks I'm not saddened. Just wanted to know if anyone had any tips / bad experiences.
Helmsdeep is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
About time too
Old 3 Mar 09, 10:25 PM  
Link to this Post
#2
danny
Apprentice Imagineer
 
danny's Avatar
 
Join Date: Aug 03
Location: london

danny's Reviews
Hotel Reviews: 1
there really good about cancelling,they will let you move the deposit to another holiday or move your holiday to a later date if you want too. otherwise of course you can cancel completely.if you move the dates they charge 25 p.p but thats better than losing your deposit
danny is offline Boy Mouse Click to view Members Gallery Click to view Members Trip Plans
Off to see the mouse
Old 4 Mar 09, 08:31 AM  
Link to this Post
#3
Michelle
Super Moderator

 
Michelle's Avatar
 
Join Date: Mar 02

Michelle's Reviews
Hotel Reviews: 9
Restaurant Reviews: 4

theDIBB Guidebook
Pages Created: 5
Guidebook Photos: 8
We had real problems cancelling ours. Had to make numerous phone calls for them to even cancel. Then after it was finally cancelled we had to make even more phone calls to get the refund.
__________________


"All our dreams can come true, if we have the courage to pursue them." - Walt Disney
Michelle is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Old 6 Mar 09, 06:31 PM  
Link to this Post
#4
Helmsdeep
Thread Starter
Apprentice Imagineer
 
Helmsdeep's Avatar
 
Join Date: Jan 08
Location: York
Thanks for your replies.
Helmsdeep is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
About time too
Old 6 Mar 09, 06:35 PM  
Link to this Post
#5
joandwayne
VIP Dibber

 
joandwayne's Avatar
 
Join Date: Mar 09
Location: Yarm

joandwayne's Reviews
Hotel Reviews: 3
Restaurant Reviews: 20
You can change the holiday to other dates at a small cost. If you cancel altogether, you won't get a refund of the deposit you have paid. You will have to forfeit that amount.

We had to cancel a holiday with VH but, because they had made lots of mistakes on a previous booking, they gave us a full refund.

My experience of Virgin, even though they sometimes make mistakes, is that when you speak to someone in UK you always get great service but if you speak to overseas call centre, it is far from great service.
__________________


Animal Kingdom Lodge, Walt Disney World, August 2014, West Coast USA and Disney Aulani, Hawaii, August 2013, Old Key West, Walt Disney World, Oct 2012, West Coast USA, Aug 2011, New York, April 2011, May 2009, Port Orleans, Walt Disney World, Oct 2010, Disney Cruise, May 2010, POP Century, Walt Disney World, Nov 2008, May 2007, Oct 2005, Kissimee Oct 2003, Oct 1990
joandwayne is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Animal Kingdom Lodge and DDP

joandwayne is a DIBBcast Disney Podcast Listener
Old 6 Mar 09, 06:40 PM  
Link to this Post
#6
tinkerella
Imagineer
 
Join Date: Jul 06
Location: glasgow

tinkerella's Reviews
Hotel Reviews: 1
Restaurant Reviews: 1
Quote:
Originally Posted by danny View Post
there really good about cancelling,they will let you move the deposit to another holiday or move your holiday to a later date if you want too. otherwise of course you can cancel completely.if you move the dates they charge 25 p.p but thats better than losing your deposit
this is what we done

had to cancel our booked 2006 holiday but it was virgin who suggest if we could travel in 2007 to change to this as we would have lost a deposit of 840 but to change they only charge me a one off 25 and not per person but that was due to a compremise with us other wise it would ahve been 175
__________________


mags

Quality Inn International 2001-Quality Inn International 2003-Quality Inn International 2007-Quality Inn International 2009
tinkerella is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
vow renewal trip with kids

tinkerella is a Disney Podcast DIBBcast-ear
Old 6 Mar 09, 06:40 PM  
Link to this Post
#7
DIBBadmin
Administrator

 
Join Date: Mar 02
This thread has been automatically closed as it has not been posted on in 365 days.
DIBBadmin is offline Click to view Members Gallery Click to view Members Trip Plans
Closed Thread

Bookmarks

Florida Magical Tours

Thread Tools
Display Modes

Forum Jump


Elegant Weddings of Orlando

All times are GMT +1. The time now is 12:46 AM.


Powered by vBulletin Developers Version
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright 2002 - 2014, theDIBB & x3 Internet Solutions LLP.
DIBB Search
Guidebook:
All Forums:
This Thread:

Guidebook Gallery

theDIBB Menu

Attraction Tickets Direct

US Dollar Rates
Cash/Travelers Cheques
Covent Garden FX  $1.6582
M&S  $1.6323
Travelex  $1.6450
Prepaid MasterCard Rates
CaxtonFX  $1.6430
VIDA FX  $1.6380
Updated: 00:30 19/04/2014

theDIBB Charity
Cancer Research UKDIBB Members have Donated: £1,615.00

£

[Learn More]

Euro Rates
Cash/Travelers Cheques
Covent Garden FX  €1.1974
M&S  €1.1675
Travelex  €1.1873
Prepaid MasterCard Rates
CaxtonFX  €1.1900
FairFX  €1.1905
VIDA FX  €1.1895
Updated: 00:30 19/04/2014

Florida Tix

Orlando Weather
WDW Time
Fri 18th Apr 7:46pm
Now: 21C/69F Rain
Todays High
L: 19C/66F   H: 27C/80F
Todays Low

Latest Group Posts
April 2014
Tell us about your Florida holiday plans..
by Mermaidsurprise
Yesterday 11:02 PM Go to last post
October/November 2014 Orlando Dibb Meet
200 days to go!
by DisneyNewbie
Yesterday 10:31 PM Go to last post
November 2014/December 2014
How are you doing with your plans?!
by stink08
Yesterday 09:51 PM Go to last post
Norwegian Air 2014
What have you booked
by stupet11
Yesterday 08:05 PM Go to last post
Bikini Babes
And finally, it IS the weekend
by SammyScotland
Yesterday 07:45 PM Go to last post
RunDisney events
I'm officially dopey
by mrbobafett
Yesterday 06:15 PM Go to last post
View All Groups