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Old 21 Feb 11, 09:01 PM  
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#1
Pieces
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Thomas Cook - Manage your booking online HELP!

I'm trying to manage my booking online with flythomascook but cannot log in.

I called a few days ago and amended my flights, (I added an extra 7 days )

I then received an email saying I needed to re confirm my flights online, I also wanted to check our seats together had be transfered. It just will not let me log in, keeps referring me to a phone number, but they are only open 9-5.30pm, I cant call between those hours as I work (had a day off last week when I did call).

Am I doing it properly?
Im using this link:
http://book.flythomascook.com/help/?default

My booking reference starts S149****

PLEEEEEASE HELP, this is driving me insane!
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Old 21 Feb 11, 09:20 PM  
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andy1984uk
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Did you book online or go in to a travel agent?

We booked through Thomas Cook travel agent and we don't have access to viewing the details online. The only place where I can log in and view/book seats is on thomascookapi.com.
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Old 22 Feb 11, 06:25 AM  
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FamilyGWales
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you can also book options / select seats via www.thomascookairlines.co.uk.

You may find if you log on that you will be able to check your seat selection on there.
Mine are showing.
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Old 22 Feb 11, 06:25 AM  
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