Post office and now jaja
 

Has anyone else been previously with the post office and now switched to jaja

Downloaded the app and can't even register. Cant be just me

Yep, I’ve downloaded the app, registered and made a payment of my balance.

Yip, downloaded the app and can view balance etc. Not made a payment yet but looks straight forward.

Yes. Not downloaded the app, but registered on the website and paid my balance. Not sure when you get new cards?

Yes as above have registered and paid a balance.

I had issues. My post office card expired just as the switch happened so I wasn’t able to login to the new app. I ended up phoning them. I was on hold for about 30 minutes but did eventually speak to someone who was able to order me a new card.

When that arrives hopefully I will be able to log into the app.

Same for me it tells me my card details are incorrect. I'll be calling them today to get it sorted

Same here, couldn't register, kept saying details didn't match there records.
We spoke to customer service at jaja who amended our phone number and said we should now be able to register... Still no joy!
Ended up using the new bank details for jaja and the original card number to pay the balance via our bank.
Still need to phone them again to get it sorted

What a bloody stupid name- everyone knows Post Office.

Probably somebody on a grossly overinflated salary came up with the name. Ahh, found him