Ba cancellation
Well finally had the email from BA cancelling our flight in 2 weeks time with a full refund. It was expected but still gut wrenching. When our April flight was cancelled couldn't complain about BA with the refund got it back within a week.
We had booked a Disney hotel separate and have emailed them to ask options , anyone in similar position if so have you heard anything from them. When we had the call a couple of months ago to ask us if we were still going she did tell me we could still get a full refund if we had to cancel due to the pandemic and get our money back lets see if that is still the case. We have a flight booked for April and staying in a villa so countdown now starts again.:(:(:( |
I've found BA outstanding through this pandemic. I've had a number of flights cancelled and have managed to get refunds and rebooks with ease.
|
I agree, BA were excellent with me too. My refund was on my card 3 days after they emailed me to say my September flights were cancelled. I have happily booked next year's flights with them.
|
We must be in the minority... BA were appalling with us and insisted on a voucher. 4 hours on the phone at one point.
I don't know why we really book with them, their service gets worse every year. Mind you, bit disappointed with Easyjet at the moment too, though we are getting a refund with them. |
BA were brilliant for us.
Both May and Sept flights were refunded in 3-4 days. Wonder if it’s different as they cancelled the domestic part both times so we were given a full refund even though at that point they hadn’t cancelled the Orlando flights. |
Quote:
|
Quote:
|
Quote:
We had hotel booked separately at Disney. I telephoned them and explained and again had a full refund in my account within three days. We also had Travelodge booked at Heathrow and have had a voucher valid until April so happy with that. We have rebooked for May 2021. Fingers crossed |
We have had 4 lots of flights cancelled so far and now waiting for January to be cancelled. BA have been fantastic every time, I have received refunds and rebooked.
|
Quote:
|
All times are GMT +1. The time now is 10:32 PM. |
Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.