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Disney Nanny 28 Aug 20 03:35 PM

Undercover tourist
 
Hi all
I brought my Disney tickets through the above back in April.
Obviously my trip next week has been cancelled a couple of weeks back.

I have constantly been emailing them and not even getting an acknowledgement email.

Anyone else ever dealt with them? :mad2:

Thank you

mike4scuba 30 Aug 20 08:09 AM

Try using a different email to see if you get a response from a general question.
If you do they I guess they are ignoring the email the tickets were linked to
If this is true contact your credit card company to get your money back.

mikeclark007 31 Aug 20 10:39 AM

They offered a fantastic service to me with Disneyland Cali tickets I’d bought and downloaded. Once it became apparent that the park wasn’t opening and that if it did it would be on a reservation system they happily processed my refund - On their advise.

It took 4-5 weeks to appear back on my card but now I’ve re-booked single park tickets again with them hopefully for next year.


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