Virgin pricing error
I booked a hotel online on Thursday with Virgin Holidays, they have taken my deposit and sent me a booking confirmation. Having received several emails since, regarding manage my booking and do I wish to set up a direct debit? I have just received an email saying they have cancelled my holiday due to a system pricing error! Has anyone had any experience of this? I'm absolutely gutted :(
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This happened once with a hotel I booked with Virgin. It was obviously a crazy deal but still annoying when they cancelled it.
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So annoying!
Their prices fluctuate daily, it's not fair that they can cancel! :cry: |
So unfair - these companies seem to make up the rules as they go along. It would be a different Story if you had cancelled.
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Did they ever give you a proper explanation?
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Quote:
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some info on similar here
http://www.yourtravelrights.co.uk/mi...pay-extra.html |
Quote:
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You are unlikely to get your booking re-instated but you might get some kind of good will gesture if you were ask them ? - try posting on social media to see if they would be willing to do something to make up for your disappointment/inconveniece (of having to re-source accommodation) etc :erm:
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We've just booked so interesting to see what happens.
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