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-   -   Lufthansa - Flight cancelled? (https://www.thedibb.co.uk/forums/showthread.php?t=1176295)

Amac83 7 Jul 20 06:57 PM

Lufthansa - Flight cancelled?
 
Hi all. Due to fly LHR - MCO via Frankfurt.

Leaving Aug 11, Returning Aug 25.

Obviously we are not going to be going - but cannot work out the flight status as things stand.

If I try to do a dummy booking, our flights do not appear to exist on the system. I am therefore assuming that they will become officially cancelled soon...?

Anyone got any input?

I have not yet spoken to Lufthansa...

Thanks in advance

pastylad 7 Jul 20 07:41 PM

we had our Lufthansa flights cancelled on the 3rd which were via Frankfurt on the 7th August and returning the 22nd.
I called them and said would refund full amount but unsure on the time frame but should be before September.

chmurf 7 Jul 20 08:22 PM

Look at your itinerary on LH site
If you only see your lhr-fra and back and or if it says ''trip to Frankfurt'' then your transatlantic are cancelled
Your ticket remains open so you need to call them and ask for a full refund
Stand your ground and don't accept anything else but a refund

Current refund time is 8 weeks

Elodie 7 Jul 20 10:11 PM

We were booked for 12th August with Lufthansa, and they moved us to 11th August. They told us it was a “schedule change” but the flight number changed, so it was obviously a cancellation and an offer of alternative flights.
I called them and requested a refund - it was only about a 5 minute wait to speak to someone, and she agreed straight away to refund us in full. I got written confirmation within seconds of the call, but she said there would be a delay with getting the money back. That doesn’t bother me so long as we get it eventually.

Loobylou_82 7 Jul 20 10:50 PM

My Lufthansa flights booked through Expedia were cancelled, it took just over 7 weeks for money to go back onto cc.

twelvepack 13 Jul 20 10:28 AM

Our Lufthansa fligths , 15th Aug- 29Aug originally changed to 16th - 30th , now on my app showing no outbound flight & inbound flight as 1st Sept!

derenstar 13 Jul 20 06:44 PM

Our lufthansa flights for August was cancelled on 03 July. No mention of any refund. Rang them today and was told the refund had been processed just today. Will see if it appears back on our card in next few days.

LOU LOU DISNEY 13 Jul 20 07:41 PM

I’m still waiting from April for my refund 😢

LOU LOU DISNEY 14 Jul 20 10:13 AM

Just to let you know my refund has gone back in today. It’s took about 14 weeks from when my flight was cancelled at the end of April.


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