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-   -   Post office and now jaja (https://www.thedibb.co.uk/forums/showthread.php?t=1182030)

mike4scuba 19 Oct 20 11:30 PM

Post office and now jaja
 
Has anyone else been previously with the post office and now switched to jaja

Downloaded the app and can't even register. Cant be just me

Dazed 19 Oct 20 11:33 PM

Yep, Iíve downloaded the app, registered and made a payment of my balance.

cheekydeeky 19 Oct 20 11:50 PM

Yip, downloaded the app and can view balance etc. Not made a payment yet but looks straight forward.

mason1 20 Oct 20 06:44 AM

Yes. Not downloaded the app, but registered on the website and paid my balance. Not sure when you get new cards?

sha9 20 Oct 20 06:47 AM

Yes as above have registered and paid a balance.

BevS97 20 Oct 20 07:59 AM

I had issues. My post office card expired just as the switch happened so I wasnít able to login to the new app. I ended up phoning them. I was on hold for about 30 minutes but did eventually speak to someone who was able to order me a new card.

When that arrives hopefully I will be able to log into the app.

Kirsty2tt 20 Oct 20 08:37 AM

Quote:

Originally Posted by mike4scuba (Post 14686149)
Has anyone else been previously with the post office and now switched to jaja

Downloaded the app and can't even register. Cant be just me

Same for me it tells me my card details are incorrect. I'll be calling them today to get it sorted

Kirky123 20 Oct 20 08:43 AM

Same here, couldn't register, kept saying details didn't match there records.
We spoke to customer service at jaja who amended our phone number and said we should now be able to register... Still no joy!
Ended up using the new bank details for jaja and the original card number to pay the balance via our bank.
Still need to phone them again to get it sorted

YorkshireT 20 Oct 20 08:46 AM

What a bloody stupid name- everyone knows Post Office.

Mr Tom Morrow 20 Oct 20 09:27 AM

Probably somebody on a grossly overinflated salary came up with the name. Ahh, found him



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