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Search: Posts Made By: kenville
Forum: Disneyland Paris Trip Planning 7 Oct 20, 06:18 PM
Replies: 33
Views: 2,256
Posted By kenville
My October half term direct train was cancelled...

My October half term direct train was cancelled yesterday. Gutted, but not a surprise as probably couldnít go anyway with the quarantine. Called today and got a refund quickly.
Forum: Disneyland Paris Trip Planning 3 Oct 20, 07:03 PM
Replies: 16
Views: 926
Posted By kenville
Yep, Iíve took ďpicnicsĒ as meaning going in...

Yep, Iíve took ďpicnicsĒ as meaning going in there with the full gear, blankets, chairs the lot. No harm taking a packed lunch in a bag.
Forum: Disneyland Paris Trip Planning 30 Sep 20, 07:28 PM
Replies: 25
Views: 1,130
Posted By kenville
Weíve been in February and it has been bone...

Weíve been in February and it has been bone crushingly cold. Had a great time though. Just makes sure youíve got extra warm clothes. even on the feet.
Forum: Disneyland Paris Trip Planning 28 Sep 20, 07:31 AM
Replies: 25
Views: 2,450
Posted By kenville
I donít know if this is true but Iíve heard that...

I donít know if this is true but Iíve heard that the vast majority of cases are in the south of the country. Therefore the UK should be taking a more regional approach to France rather than a blanket...
Forum: Disneyland Paris Trip Planning 26 Sep 20, 02:46 PM
Replies: 25
Views: 2,450
Posted By kenville
Me too, just canít see it happening unfortunately.

Me too, just canít see it happening unfortunately.
Forum: Disneyland Paris Trip Planning 26 Sep 20, 02:45 PM
Replies: 23
Views: 1,962
Posted By kenville
I have travel insurance via my bank account. I...

I have travel insurance via my bank account. I havenít looked into the detail of it yet. Canít imagine the quarantine being lifted by then anyway so weíll need to cancel.
Forum: Disneyland Paris Trip Planning 18 Sep 20, 08:13 PM
Replies: 8
Views: 840
Posted By kenville
What are the chances of quarantine and FCO advice...

What are the chances of quarantine and FCO advice being lifted anytime soon? French numbers are crazy and looks like we will be going the same way. What a rotten year.
Forum: Disneyland Paris Trip Planning 15 Sep 20, 08:32 PM
Replies: 5
Views: 498
Posted By kenville
Iím going to give it two weeks and if the...

Iím going to give it two weeks and if the quarantine is still in force the itíll be a cancel. What a rotten year. It would be so nice to have this to look forward to.
Forum: Disneyland Paris Trip Planning 15 Sep 20, 04:56 PM
Replies: 7
Views: 642
Posted By kenville
We are due to go in October. The hours are not a...

We are due to go in October. The hours are not a huge issue for us but if we still have to quarantine then itís a no go.
Forum: Disneyland Paris Trip Planning 28 Aug 20, 08:11 PM
Replies: 18
Views: 1,035
Posted By kenville
Iíve never seen any cheap Eurostar tickets during...

Iíve never seen any cheap Eurostar tickets during school holidays. If you can be flexible the best option is to use an inset day and miss a couple of days of schools to get a better deal. Slightly...
Forum: Disneyland Paris Trip Planning 28 Aug 20, 06:15 PM
Replies: 18
Views: 1,035
Posted By kenville
Correct. Look at the week before and it is dirt...

Correct. Look at the week before and it is dirt cheap
Forum: Disneyland Paris Trip Planning 28 Aug 20, 07:23 AM
Replies: 23
Views: 1,962
Posted By kenville
A quarantine would definitely mean cancellation...

A quarantine would definitely mean cancellation for us. At the moment though Iím just concerned about the reduced experience vs the cost. October half term isnít cheap. I might have a look at the...
Forum: Disneyland Paris Trip Planning 27 Aug 20, 10:05 PM
Replies: 23
Views: 1,962
Posted By kenville
Canít get six days of park tickets, five nights...

Canít get six days of park tickets, five nights at an on-site hotel and food for a family of four for £400! Iíd be quite relaxed if that was the case :)
Forum: Disneyland Paris Trip Planning 27 Aug 20, 09:30 PM
Replies: 23
Views: 1,962
Posted By kenville
We have a trip booked for October but am...

We have a trip booked for October but am considering cancelling. My heart wants to still go but my heads says thousands of pounds and with no parades, no fireworks, no Inventions etc. It just makes...
Forum: Disneyland Paris Trip Planning 11 Jul 20, 09:52 PM
Replies: 117
Views: 9,273
Posted By kenville
Total rip off that is. They recommend wearing him...

Total rip off that is. They recommend wearing him for four hours so if youíre going to Disney for a holiday youíd end up spending a fortune on these for the family assuming you wonít be able to wash...
Forum: Disneyland Paris Trip Planning 9 Jul 20, 08:52 PM
Replies: 17
Views: 819
Posted By kenville
Mobile It tools about 10 or 11 weeks for all of our...

It tools about 10 or 11 weeks for all of our refund to come through.
Forum: Disneyland Paris Trip Planning 8 Jul 20, 06:32 PM
Replies: 117
Views: 9,273
Posted By kenville
Weíve still got our booking for October. Will see...

Weíve still got our booking for October. Will see what others peopleís experiences are like before deciding if we still go ahead or not. It isnít our first time there so parades and fireworks are not...
Forum: Disneyland Paris Trip Planning 23 Jun 20, 07:36 PM
Replies: 3
Views: 414
Posted By kenville
Iíve had 75% refunded but still waiting for the...

Iíve had 75% refunded but still waiting for the final amount. Our holiday was in May too. Weíre not desperate for the money back immediately so can be patient, but it is really taking a long time now...
Forum: Disneyland Paris Trip Planning 18 May 20, 06:37 PM
Replies: 25
Views: 2,660
Posted By kenville
Iím still waiting for my 25%. Been about a month...

Iím still waiting for my 25%. Been about a month now. Iíll give it another month before deciding on next action. I just think they are swamped with refunds and itís taking a long time to work through...
Forum: Disneyland Paris Trip Planning 17 May 20, 06:05 PM
Replies: 7
Views: 614
Posted By kenville
If France are still not letting people in the...

If France are still not letting people in the country then I would think you can get a refund.
Forum: Disneyland Paris Trip Planning 12 May 20, 08:31 PM
Replies: 4
Views: 362
Posted By kenville
Iíve always got through to them fairly quick,...

Iíve always got through to them fairly quick, perhaps 5 min wait, even at about midday. Always an American who answers these days too.

03 numbers are usually covered in mobile standard minutes.
Forum: Disneyland Paris Trip Planning 6 May 20, 08:21 PM
Replies: 2
Views: 509
Posted By kenville
I always thought it was about six months for the...

I always thought it was about six months for the direct train.
Forum: Disneyland Paris Trip Planning 6 May 20, 06:58 PM
Replies: 17
Views: 1,981
Posted By kenville
Mobile They are also offering refunds for booking on or...

They are also offering refunds for booking on or after 15 July. Considering there is no end date on that, it makes me wonder whether they are thinking the parks wonít be open for a while.
Forum: Disneyland Paris Trip Planning 3 May 20, 04:51 PM
Replies: 5
Views: 559
Posted By kenville
We have booked before with Magic Breaks and...

We have booked before with Magic Breaks and directly via the official Disneyland Paris website. Both offer good service. Magic Breaks have a better website I think for ease of pricing up different...
Forum: Disneyland Paris Trip Planning 22 Apr 20, 04:51 PM
Replies: 25
Views: 2,660
Posted By kenville
Mobile Iíve had about 75% back. The lady I spoke to...

Iíve had about 75% back. The lady I spoke to originally did say it might take 6 weeks (or thereabouts) as different departments get involved.
Forum: Disneyland Paris Trip Planning 15 Apr 20, 07:08 PM
Replies: 25
Views: 2,660
Posted By kenville
Was the 25% the initial deposit? Could that have...

Was the 25% the initial deposit? Could that have been returned to a different account/card if that was used? They did tell me the payments will come through to the card/account that was used and be...
Forum: Disneyland Paris Trip Planning 15 Apr 20, 07:05 PM
Replies: 59
Views: 5,402
Posted By kenville
I think this is one of those things where a...

I think this is one of those things where a company is trying to direct you down a certain route to avoid giving a refund, but if you really push for it you are legally entitled to it. If they can...
Forum: Disneyland Paris Trip Planning 15 Apr 20, 06:10 PM
Replies: 59
Views: 5,402
Posted By kenville
Mobile Iím only aware of refunds being offered for...

Iím only aware of refunds being offered for arrivals prior to 1 June 2020 as per the original terms that came out. They are trying to distance themselves from this however. I think...
Forum: Disneyland Paris Trip Planning 14 Apr 20, 03:31 PM
Replies: 59
Views: 5,402
Posted By kenville
Very sadly, I think you are right. We have...

Very sadly, I think you are right. We have another trip towards the end of this year and if the park is open then I imagine some form of social distancing will still be needed. What does that mean...
Forum: Disneyland Paris Trip Planning 14 Apr 20, 11:09 AM
Replies: 59
Views: 5,402
Posted By kenville
Just to confirm, i called today and got a refund...

Just to confirm, i called today and got a refund. They did offer the voucher first of all and said that President Macron has changed the rules, but i did explain very politely that the original terms...
Forum: Disneyland Paris Trip Planning 10 Apr 20, 09:20 AM
Replies: 59
Views: 5,402
Posted By kenville
Good news!

Good news!
Forum: Disneyland Paris Trip Planning 9 Apr 20, 10:50 PM
Replies: 59
Views: 5,402
Posted By kenville
Mobile I have a screenshot and it doesnít say that. Itíd...

I have a screenshot and it doesnít say that. Itíd be a bit odd to say the offer can change in terms of refunds when the park is closed. Iíll let you know how I get on when i call by the 15th 👍😀
Forum: Disneyland Paris Trip Planning 9 Apr 20, 08:43 PM
Replies: 59
Views: 5,402
Posted By kenville
That is not what it said in writing on their...

That is not what it said in writing on their website. And also in messages from their CMs on Facebook Messenger. Appreciate they want to keep as much money as possible and it is good of them to offer...
Forum: Disneyland Paris Trip Planning 9 Apr 20, 07:00 PM
Replies: 59
Views: 5,402
Posted By kenville
Which is why if you insist they have to offer...

Which is why if you insist they have to offer this still. They put it in writing on their website and other channels that if you have a booking before 1 June you can cancel for a full refund prior to...
Forum: Disneyland Paris Trip Planning 31 Mar 20, 08:30 PM
Replies: 59
Views: 5,402
Posted By kenville
Yes that should be the case. Same should also...

Yes that should be the case. Same should also apply to their original offer whereby you could cancel before April 15th for a full refund. They canít communicate one thing and the change the...
Forum: Disneyland Paris Trip Planning 31 Mar 20, 11:11 AM
Replies: 11
Views: 1,166
Posted By kenville
Mobile Looks like they are passing the buck. I find some...

Looks like they are passing the buck. I find some of EurostarĒs practices questionable, e.g. putting a price up at payment stage and then it drops down afterwards and they claim that is just...
Forum: Disneyland Paris Trip Planning 31 Mar 20, 07:01 AM
Replies: 11
Views: 1,166
Posted By kenville
Exactly.

Exactly.
Forum: Disneyland Paris Trip Planning 30 Mar 20, 10:37 PM
Replies: 59
Views: 5,402
Posted By kenville
Fairly sure that if you want to claim a full...

Fairly sure that if you want to claim a full refund you can still do so before April 15th as that is what they said first of all.
Forum: Disneyland Paris Trip Planning 15 Mar 20, 02:21 PM
Replies: 28
Views: 2,600
Posted By kenville
Iím in two minds what to do. We go in May and...

Iím in two minds what to do. We go in May and part of me wants to hold out to mid April to see if things improve but itís looking unlikely. Do i just get my refund now or wait and see? Assume I can...
Forum: Disneyland Paris Trip Planning 14 Mar 20, 03:20 PM
Replies: 75
Views: 9,910
Posted By kenville
Iím glad Disney are doing this. Eurostar and the...

Iím glad Disney are doing this. Eurostar and the other travel companies need to do the same. Eurostar are coming across very mean with their £30 per person per journey to make a change in these...
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