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Search: Posts Made By: Dan Horrocks
Forum: Trip Planning Florida 21 Aug 20, 06:11 PM
Replies: 3
Views: 490
Posted By Dan Horrocks
Mobile Bookings on the U.K. Disney site are currently...

Bookings on the U.K. Disney site are currently paused, however bookings on the U.S. site are open (paying in $ with US style tickets though!)
Forum: Current Virus Issue Forum 19 Apr 20, 10:10 PM
Replies: 15
Views: 911
Posted By Dan Horrocks
Mobile 5 weeks?! Wow! :o I was hoping for 3-4 weeks...

5 weeks?! Wow! :o

I was hoping for 3-4 weeks tops!
Forum: Current Virus Issue Forum 19 Apr 20, 09:12 PM
Replies: 15
Views: 911
Posted By Dan Horrocks
Mobile Has anybody received their refunds yet? We...

Has anybody received their refunds yet?

We applied 2 weeks ago and other than the standard automatic reply we’ve not heard anything yet.
Forum: Current Virus Issue Forum 13 Apr 20, 04:02 PM
Replies: 245
Views: 37,532
Posted By Dan Horrocks
Mobile We were looking to take out the Lloyds Bank +...

We were looking to take out the Lloyds Bank + Travel Insurance added account, I think from my reading for new bookings they will cover for medical so long the FCO don’t advise against travel. Which...
Forum: Current Virus Issue Forum 15 Mar 20, 01:04 PM
Replies: 10
Views: 576
Posted By Dan Horrocks
I’d really like to know if this is true and...

I’d really like to know if this is true and applies to Walt Disney Travel Company (UK) bookings. We booked direct with Disney but can’t see anything yet.

Our final payment was due yesterday (9th),...
Forum: Trip Planning Florida 28 Apr 19, 03:50 PM
Replies: 34
Views: 4,396
Posted By Dan Horrocks
Mobile When I rung Disney yesterday to make a room...

When I rung Disney yesterday to make a room change for our trip next year (Different rooms came available after release) she recommended waiting 4-6 weeks because of the backlog!
Forum: Accommodation 27 Apr 19, 08:09 PM
Replies: 54
Views: 2,505
Posted By Dan Horrocks
Mobile Looks like they changed this a while back, 0800...

Looks like they changed this a while back, 0800 numbers should be free from mobiles now!

https://www.bbc.co.uk/news/business-33330163

I remember reading they put those 03xx numbers so we didn’t...
Forum: Accommodation 27 Apr 19, 06:05 PM
Replies: 54
Views: 2,505
Posted By Dan Horrocks
I believe it is :) Ofcom says it is free from all...

I believe it is :) Ofcom says it is free from all landlines and mobiles to call freephone numbers(under the freephone section at the bottom)
...
Forum: Accommodation 27 Apr 19, 05:48 PM
Replies: 54
Views: 2,505
Posted By Dan Horrocks
Thank you! Ahhhh! See you there! 👋 :)

Thank you!
Ahhhh! See you there! 👋 :)
Forum: Accommodation 27 Apr 19, 05:03 PM
Replies: 54
Views: 2,505
Posted By Dan Horrocks
Mobile We’ve booked for 2 weeks in May (9th). We’ve just...

We’ve booked for 2 weeks in May (9th). We’ve just got through and changed to the 2 queens. Charged us the £50 though 😞😞

Seems like depending who you get depends if they’ll waive the fee - I did...
Forum: Accommodation 27 Apr 19, 04:21 PM
Replies: 54
Views: 2,505
Posted By Dan Horrocks
Mobile 1 hour in the queue on the phone so far to try...

1 hour in the queue on the phone so far to try and amend our CSR king room to the cheaper queen room! Wish me luck!
Forum: Trip Planning Florida 25 Aug 18, 11:14 AM
Replies: 15
Views: 1,068
Posted By Dan Horrocks
Pretty much the same! You’ve now got added...

Pretty much the same! You’ve now got added protection too I think as they got their full banking license 👍 https://monzo.com/blog/2018/06/07/is-monzo-a-bank/

I think for new customers they now ask...
Forum: Shopping in Florida 17 Jun 18, 01:43 PM
Replies: 16
Views: 3,535
Posted By Dan Horrocks
Mobile It’s one of the new (ish) mobile challenger...

It’s one of the new (ish) mobile challenger banks, they’re much like Monzo and trying to change banking. E.G. No foreign exchange fees on purchases.

https://www.starlingbank.com
https://monzo.com
Forum: Accommodation 9 May 18, 06:50 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Sounds like nobody has been offered any move or...

Sounds like nobody has been offered any move or compensation other than a downgrade to a less expensive hotel then?

I got a reply to my complaint email repeating what we've all heard over the...
Forum: Accommodation 9 May 18, 10:11 AM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Mobile If you don’t mind me asking, when did you email?...

If you don’t mind me asking, when did you email? I emailed last night too and heard nothing yet. If they ask me to call I can see us going around in circles :(
Forum: Accommodation 9 May 18, 08:38 AM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Mobile I wish you luck! Hopefully Disney and TAs will...

I wish you luck! Hopefully Disney and TAs will start acting on these complaints appropriately and not brush off this whole thing like they’ve done last night!
Forum: Accommodation 9 May 18, 08:36 AM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Mobile Did you book with Virgin Holidays? There’s a post...

Did you book with Virgin Holidays? There’s a post earlier on that they weren’t even aware of the pool closure when somebody rung up! But they were looking into it...

Seems to be even the people on...
Forum: Accommodation 8 May 18, 08:51 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
At least you got offered a phone call from...

At least you got offered a phone call from somebody senior, we got nothing and whilst "understood our disappointment" wanted to get off the phone ASAP!

Hopefully you'll have some luck :)
Forum: Accommodation 8 May 18, 08:02 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Also just off the phone, offered OKW which works...

Also just off the phone, offered OKW which works out less but still charging the £50 fee to change! How cheeky!

No offer of any compensation and to be honest wanted me off the phone as quickly as...
Forum: Accommodation 8 May 18, 07:34 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Good luck! I'm currently going on 20 minutes now...

Good luck! I'm currently going on 20 minutes now - I love It's a Small World, but there's only so much of the music I can take! :d:
Forum: Accommodation 8 May 18, 07:15 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Currently in a queue now to speak to somebody!...

Currently in a queue now to speak to somebody! Apparently the wait time is in excess of 30 minutes though :(
Forum: Accommodation 8 May 18, 06:58 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
I was checking the Disney website and AKL - Jambo...

I was checking the Disney website and AKL - Jambo House wasn't appearing on the site anymore. Unsure if they've just removed it from sale until they update the site or they're genuinely sold out of...
Forum: Accommodation 8 May 18, 06:50 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Haha! It was probably much like my DH's reply...

Haha! It was probably much like my DH's reply when I mentioned he had to get on a bus to the pool! :tongue:

No amount of convincing is going to make us happy to get on a bus to go to a packed pool...
Forum: Accommodation 8 May 18, 05:45 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
That's disgusting! So they're expecting people to...

That's disgusting! So they're expecting people to pay the same for a resort with less amenities. Come on Disney :(
Forum: Accommodation 8 May 18, 05:24 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Let us know how you can get on! I can see Disney...

Let us know how you can get on! I can see Disney being busy over the next couple of days.
Forum: Accommodation 8 May 18, 05:24 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Nope, it's one resort mess after another! They...

Nope, it's one resort mess after another! They really need to plan this further in advance so us UK guests who book 1-2 years before can plan accordingly.
Forum: Accommodation 8 May 18, 05:01 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Same here - by the sounds of things the pool is...

Same here - by the sounds of things the pool is going to be closed for quite some time! :erm:
Forum: Accommodation 8 May 18, 04:49 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
That's what I thought / read. We watched Tim...

That's what I thought / read. We watched Tim Tracker's resort tour and it's not exactly a few minute walk either.
Forum: Accommodation 8 May 18, 04:43 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
We've booked direct with Disney, will have to...

We've booked direct with Disney, will have to give them a call I guess. If anybody else has contacted them already I'd be curious to what they've said!
Forum: Accommodation 8 May 18, 04:36 PM
Replies: 1,481
Views: 208,466
Posted By Dan Horrocks
Animal Kingdom Lodge Pool & Bar Refurb

Just received the following email from The Walt Disney Travel Company stating they are "Reimagining the Uzima Springs Pool and the Uzima Springs Pool Bar during your stay"

We're staying at AKL...
Forum: General Chat 22 Apr 18, 08:21 AM
Replies: 870
Views: 85,743
Posted By Dan Horrocks
Mobile Such sad news, my thoughts are with Darrin and...

Such sad news, my thoughts are with Darrin and his family right now.

He was a bright shining light in this community and his wisdom, wit and kind heart will always be remembered. 💙
Forum: General Chat 10 Apr 18, 09:47 AM
Replies: 5
Views: 405
Posted By Dan Horrocks
Mobile Not a problem! Everybody is a friendly bunch here...

Not a problem! Everybody is a friendly bunch here 🙂
Forum: General Chat 10 Apr 18, 09:07 AM
Replies: 5
Views: 405
Posted By Dan Horrocks
I assume you mean to book your seats for free? ...

I assume you mean to book your seats for free?

If that's the case it's 72 hours before! (Usually a few minutes either side) Hope that helps.
Forum: General Chat 18 Feb 18, 07:04 PM
Replies: 15
Views: 2,190
Posted By Dan Horrocks
Mobile Disney have released a limited range (including...

Disney have released a limited range (including Plushes) to commemorate Mickey.

http://www.disneystore.co.uk/departments/collections/mickeys-memories
Here’s the range!
Forum: General Chat 18 Feb 18, 04:43 PM
Replies: 15
Views: 2,190
Posted By Dan Horrocks
Just giving this you a little bump to help you...

Just giving this you a little bump to help you out. Hopefully there’s a kind dibber out there somewhere who has a spare 😊

I do feel your pain though, we missed out on January’s :( Pretty sad tbh!...
Forum: Theme Parks Florida 10 Feb 18, 02:00 PM
Replies: 16
Views: 1,343
Posted By Dan Horrocks
So exciting! 😁😁 Hopefully they release HS and...

So exciting! 😁😁 Hopefully they release HS and Epcot soon! (I wonder why Disney haven’t released those yet?)
Forum: Trip Planning Florida 1 Jan 18, 02:43 AM
Replies: 5
Views: 2,922
Posted By Dan Horrocks
Mobile I asked them last week on live chat and they no...

I asked them last week on live chat and they no longer offer a price matching service / gaurentee unfortunately!

I looked all over the website and found the old “price promise had disappeared -...
Forum: Trip Planning Florida 30 Dec 17, 11:39 AM
Replies: 11
Views: 1,213
Posted By Dan Horrocks
Mobile If you bought your phone (pay monthly?) direct...

If you bought your phone (pay monthly?) direct from EE this page should show you your unlock options :)
...
Forum: Trip Planning Florida 21 Oct 17, 10:18 AM
Replies: 22
Views: 2,396
Posted By Dan Horrocks
That's brilliant! That's much better than the...

That's brilliant! That's much better than the usual 1-2 hour wait. What flight did you come in on if you don't mind me asking? :)
Forum: Trip Planning Florida 15 Oct 17, 02:09 PM
Replies: 17
Views: 1,190
Posted By Dan Horrocks
Mobile I agree with PCBatman, we’ve used only Google...

I agree with PCBatman, we’ve used only Google Maps on our last 2 trips and it’s worked a treat!

The app has an “Offline Areas” setting where you can draw a box around Orlando on the map and...
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