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Forum: Trip Planning Florida 22 Nov 19, 01:53 PM
Replies: 671
Views: 81,760
Posted By dx4100
Success! Tesco phoned today to confirm they...

Success!

Tesco phoned today to confirm they are paying my section 75 claim for increased flight costs AND overnight hotel accommodation at Gatwick into my bank account in the next 7 days
Forum: Trip Planning Florida 18 Oct 19, 06:04 PM
Replies: 671
Views: 81,760
Posted By dx4100
Mobile Had my second complaint upheld with tesco in...

Had my second complaint upheld with tesco in regards to be charged 160 for transferring my compensation to my current account. Another 25 pounds in the bank. 50 in total now on top of the flights. ...
Forum: Trip Planning Florida 17 Oct 19, 08:47 AM
Replies: 671
Views: 81,760
Posted By dx4100
I submitted my claim on the evening of the 23rd...

I submitted my claim on the evening of the 23rd and got paid out last week. Looks like it isn’t first come first served.
Forum: Trip Planning Florida 16 Oct 19, 11:32 AM
Replies: 671
Views: 81,760
Posted By dx4100
So I raised a complaint right at the start of...

So I raised a complaint right at the start of this mess with Tesco in regards to the original communication about them having to contact the CAA etc even though section 75 has NOTHING to do with the...
Forum: Trip Planning Florida 11 Oct 19, 10:09 PM
Replies: 671
Views: 81,760
Posted By dx4100
I can't understand why they are saying insurance...

I can't understand why they are saying insurance first - that makes no sense. Insurance always states should cancel and recover as much as possible before making a claim on insurance and financial...
Forum: Trip Planning Florida 11 Oct 19, 05:38 PM
Replies: 671
Views: 81,760
Posted By dx4100
Mobile Tesco charged me 160 to transfer my money to my...

Tesco charged me 160 to transfer my money to my account. When questioned why they did this they said it will come off in 14 days. I kicked off and she said they will sort so it comes off now and...
Forum: Trip Planning Florida 11 Oct 19, 02:35 PM
Replies: 671
Views: 81,760
Posted By dx4100
To be honest as much as this can be true its...

To be honest as much as this can be true its usually very clear when this is the intention. If you apply that to every post you ever see then your going to think a lot of people are shouting when...
Forum: Trip Planning Florida 11 Oct 19, 12:42 PM
Replies: 671
Views: 81,760
Posted By dx4100
No one is shouting - its an internet forum - I...

No one is shouting - its an internet forum - I was highlighting ... and you haven't really tackled what I have said and just repeated your previous post so best I leave you to it.

Good luck...
Forum: Trip Planning Florida 11 Oct 19, 12:21 PM
Replies: 671
Views: 81,760
Posted By dx4100
I think its a good idea that when you put in your...

I think its a good idea that when you put in your request to the banks you do specify you wish to make a section 75 claim as this allows you to claim consequential loses both at the time of the claim...
Forum: Trip Planning Florida 11 Oct 19, 12:44 AM
Replies: 671
Views: 81,760
Posted By dx4100
There is technical difference under law but not...

There is technical difference under law but not from your prospective or end outcome. Its going to have little to no impact on the timeline. If you are not claiming consequential loses then it...
Forum: Trip Planning Florida 10 Oct 19, 11:39 PM
Replies: 671
Views: 81,760
Posted By dx4100
Out of interest why do you care if its section 75...

Out of interest why do you care if its section 75 or chargeback ?

There is no real difference from your point of view? Its something of a moot point ?

I honestly try and chill out as I don't...
Forum: Trip Planning Florida 9 Oct 19, 07:54 PM
Replies: 671
Views: 81,760
Posted By dx4100
Well that isn't actually the way it is... ...

Well that isn't actually the way it is... Section 75 ALSO covers consequential loses... and there are lots of cases of people claiming for the cost of rebooking their flights so I don't see how we...
Forum: Trip Planning Florida 9 Oct 19, 07:25 PM
Replies: 671
Views: 81,760
Posted By dx4100
In theory we should be able to recover the extra...

In theory we should be able to recover the extra cost

I will await a response from tesco and if its rejected I will appeal to ombudsman
Forum: Trip Planning Florida 8 Oct 19, 09:52 AM
Replies: 671
Views: 81,760
Posted By dx4100
Tesco refunded my money - requested transfer to...

Tesco refunded my money - requested transfer to my bank.

Just waiting to hear about my second claim for consequential loses (e.g. money back for rebooking my flights at higher cost / airport hotel...
Forum: Trip Planning Florida 7 Oct 19, 12:41 PM
Replies: 671
Views: 81,760
Posted By dx4100
I didn't get mine in until 9pm :d: guess I am...

I didn't get mine in until 9pm :d: guess I am right at back of the queue :)
Forum: Trip Planning Florida 7 Oct 19, 12:39 PM
Replies: 671
Views: 81,760
Posted By dx4100
I have had nothing yet - no refund, no message,...

I have had nothing yet - no refund, no message, very little communication - its pretty poor.
Forum: Trip Planning Florida 4 Oct 19, 07:04 PM
Replies: 671
Views: 81,760
Posted By dx4100
Nothing to dispute - they are just time wasting -...

Nothing to dispute - they are just time wasting - try not to worry
Forum: Trip Planning Florida 4 Oct 19, 06:20 PM
Replies: 671
Views: 81,760
Posted By dx4100
Well the number you should be interested in is...

Well the number you should be interested in is how much it would of cost to just bring home ATOL people - I am guessing it would of been about £40 million :)

Things tend to play out that way... ...
Forum: Trip Planning Florida 4 Oct 19, 05:16 PM
Replies: 671
Views: 81,760
Posted By dx4100
I think they have a point in regards to...

I think they have a point in regards to practicality of doing that though.

Hey ho - the actual cost of taking the extra people home probably in reality didn't add much as most planes will have a...
Forum: Trip Planning Florida 4 Oct 19, 05:11 PM
Replies: 671
Views: 81,760
Posted By dx4100
Update from Tesco We are getting in touch to...

Update from Tesco

We are getting in touch to update you on your Thomas Cook refund claim.



Our team began processing claims this week, following new guidance from ATOL, and we are working...
Forum: Trip Planning Florida 4 Oct 19, 04:06 PM
Replies: 671
Views: 81,760
Posted By dx4100
Mobile Flight only credit card?

Flight only credit card?
Forum: Trip Planning Florida 4 Oct 19, 02:16 PM
Replies: 671
Views: 81,760
Posted By dx4100
Mobile https://www.independent.co.uk/travel/news-and-advi...

https://www.independent.co.uk/travel/news-and-advice/thomas-cook-passengers-flights-refunds-credit-card-collapse-atol-cover-profit-protection-a9133721.html

Looks like I am right you can claim
Forum: Trip Planning Florida 4 Oct 19, 07:51 AM
Replies: 671
Views: 81,760
Posted By dx4100
Mobile Just chuckling at the thought of how far we could...

Just chuckling at the thought of how far we could take the toast thing :)

I think one thing that is for sure is it isn't clear. It's worth asking the question I think.
Forum: Trip Planning Florida 4 Oct 19, 06:57 AM
Replies: 671
Views: 81,760
Posted By dx4100
Its only dishonest if you lie... I am not...

Its only dishonest if you lie... I am not suggesting anyone lies...

If you don't get what you pay for then you should get your money back. That is section 75.

What if someone has paid for...
Forum: Trip Planning Florida 2 Oct 19, 08:28 PM
Replies: 671
Views: 81,760
Posted By dx4100
Not sure how much I would trust the trade...

Not sure how much I would trust the trade association for banks :) Its basically a lobby for the banks and their self serving interests :)

I would add up everything it cost you, delay, additional...
Forum: Trip Planning Florida 2 Oct 19, 07:48 PM
Replies: 671
Views: 81,760
Posted By dx4100
https://www.thisismoney.co.uk/money/experts/articl...

https://www.thisismoney.co.uk/money/experts/article-7503861/Can-EU-compensation-refund-Thomas-Cook-flight.html

This should help you :)

It seems a section 75 claim is the way forward - but it...
Forum: Trip Planning Florida 2 Oct 19, 07:30 PM
Replies: 671
Views: 81,760
Posted By dx4100
Its makes logical sense.. Your flight was...

Its makes logical sense..

Your flight was cancelled... The fact the government had to bring you home is kind of besides the point ? As far as I know the only requirement to make a claim is your...
Forum: Trip Planning Florida 2 Oct 19, 01:09 PM
Replies: 671
Views: 81,760
Posted By dx4100
I know I am over £4k out of pocket at the moment...

I know I am over £4k out of pocket at the moment having booked replacement flights...
Forum: Trip Planning Florida 2 Oct 19, 01:06 PM
Replies: 671
Views: 81,760
Posted By dx4100
I think Barclays had a lot of left over PPI slush...

I think Barclays had a lot of left over PPI slush fund they put to one side :P

Clearly some banks are doing better than others with this.
Forum: Trip Planning Florida 2 Oct 19, 12:39 PM
Replies: 671
Views: 81,760
Posted By dx4100
First come first served ? Obviously banks...

First come first served ?

Obviously banks like Barclays are going to have more resources than Tesco's ?
Forum: Trip Planning Florida 2 Oct 19, 12:38 PM
Replies: 671
Views: 81,760
Posted By dx4100
After speaking to Tesco yesterday I think we are...

After speaking to Tesco yesterday I think we are seeing something of a similar message from all the banks. They expect their response to be similar to the Monarch collapse which took them around 6...
Forum: Trip Planning Florida 1 Oct 19, 07:31 PM
Replies: 671
Views: 81,760
Posted By dx4100
Mobile You can request a transfer to your bank account

You can request a transfer to your bank account
Forum: Trip Planning Florida 1 Oct 19, 06:04 PM
Replies: 671
Views: 81,760
Posted By dx4100
Mobile I'm not bothered which route they go really as...

I'm not bothered which route they go really as long as I get a refund
Forum: Trip Planning Florida 1 Oct 19, 03:16 PM
Replies: 671
Views: 81,760
Posted By dx4100
So spoke to Tesco disputes directly... They...

So spoke to Tesco disputes directly...

They said its actually a chargeback I am doing not Section 75? Letting that go for a second as I find that confusing as I asked in my email to them that I...
Forum: Trip Planning Florida 1 Oct 19, 03:14 PM
Replies: 671
Views: 81,760
Posted By dx4100
Just for a laugh I decided to phone Tesco Bank up...

Just for a laugh I decided to phone Tesco Bank up right now...

Spoke to a guy who spoke to the dispute team who basically just said there is no time scale :)

I pointed out that they said it...
Forum: Trip Planning Florida 1 Oct 19, 02:48 PM
Replies: 671
Views: 81,760
Posted By dx4100
At least Lloyds are giving a time frame. Tesco...

At least Lloyds are giving a time frame. Tesco Bank are saying nothing.
Forum: Trip Planning Florida 1 Oct 19, 01:44 PM
Replies: 671
Views: 81,760
Posted By dx4100
The banks are clearly just delaying - I am...

The banks are clearly just delaying - I am getting more annoyed by the day
Forum: Trip Planning Florida 1 Oct 19, 12:38 PM
Replies: 671
Views: 81,760
Posted By dx4100
If its credit card flight only then its the...

If its credit card flight only then its the bank... CAA / ABTA / ATOL got nothing to do with it
Forum: Trip Planning Florida 30 Sep 19, 11:34 PM
Replies: 671
Views: 81,760
Posted By dx4100
Wasn't just Martin Lewis though - those two links...

Wasn't just Martin Lewis though - those two links as well...

I take it all on board but I think as a group we should still try and apply as much pressure as possible. Thanks for your help.
Forum: Trip Planning Florida 30 Sep 19, 10:48 PM
Replies: 671
Views: 81,760
Posted By dx4100
Thanks I edited my post as I worked it out but...

Thanks I edited my post as I worked it out but you was too quick for me :)
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