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Search took 0.00 seconds. Search: Posts Made By: SlinkyDog73
Forum: Trip Planning Florida 29 Oct 19, 12:43 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Keep ringing that is what I had to do, but it all...

Keep ringing that is what I had to do, but it all depends upon who answers the phone...

Some could not sound less interested, then one guy spoke to disputes whilst I was on the phone..

good...
Forum: Trip Planning Florida 24 Oct 19, 04:09 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
well that is rubbish... have they given you a...

well that is rubbish... have they given you a timescale?:confused2
Forum: Trip Planning Florida 24 Oct 19, 11:55 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
They were doing many as a charge back so I was...

They were doing many as a charge back so I was told..

The major issue was the info they were giving people and letters asking for totally irrelevant information.

Glad you are all sorted. It is...
Forum: Trip Planning Florida 23 Oct 19, 04:01 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
I think people need to keep ringing and ask to be...

I think people need to keep ringing and ask to be put through to the disputes team..

I was fobbed off on numerous occasions, If I hadn't kept annoying them, my case was on hold until 5th...
Forum: Trip Planning Florida 23 Oct 19, 12:02 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Are they being given the runaround?:(

Are they being given the runaround?:(
Forum: Trip Planning Florida 23 Oct 19, 12:02 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
That is great news Sam :grin:

That is great news Sam :grin:
Forum: Trip Planning Florida 23 Oct 19, 07:16 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
My Lloyds refund went back on my CC last night,...

My Lloyds refund went back on my CC last night, took just over a day.
Forum: Trip Planning Florida 22 Oct 19, 04:27 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
I have now booked a package via Virgin as could...

I have now booked a package via Virgin as could not afford to book prem flights with them as they are 4k ish at the moment for 4 adults. We will put a claim in with lloyds travel insurance for the...
Forum: Trip Planning Florida 22 Oct 19, 04:22 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Who do we complain to? I am very disappointed...

Who do we complain to? I am very disappointed with Lloyds , they need to all sing from the same hymn sheet.
Forum: Trip Planning Florida 22 Oct 19, 04:20 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Was it Kieran? he ws like this yesterday for me,...

Was it Kieran? he ws like this yesterday for me, so so helpful.:grin:
Forum: Trip Planning Florida 22 Oct 19, 01:38 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Yet today someone rang and refund in 3-5 days...

Yet today someone rang and refund in 3-5 days.. ridiculous now:confused2
Forum: Trip Planning Florida 22 Oct 19, 01:07 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Are you lloyds? If so they may be sending out a...

Are you lloyds? If so they may be sending out a letter wanting further info, a list which was absurd! They then put a 3week review on my case:mad2:

Keep ringing and ask for the disputes team..
Forum: Trip Planning Florida 22 Oct 19, 12:50 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
It is just one great big fob off, and that annoys...

It is just one great big fob off, and that annoys me...

You would think, if you rang up they would want you to speak to the disputes team, so it is another case resolved off their massive list.
...
Forum: Trip Planning Florida 22 Oct 19, 12:48 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Mine showed as resolved the next day:grin:

Mine showed as resolved the next day:grin:
Forum: Trip Planning Florida 22 Oct 19, 12:47 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
We are going via our travel insurance for the...

We are going via our travel insurance for the extra costs we have had to pay... hopefully we may get something back..
Forum: Trip Planning Florida 22 Oct 19, 12:06 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
That is such nonsense :mad2: my advice is to ring...

That is such nonsense :mad2: my advice is to ring again later today and tomorrow ..
Forum: Trip Planning Florida 22 Oct 19, 11:54 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Did you speak to the disputes team?

Did you speak to the disputes team?
Forum: Trip Planning Florida 22 Oct 19, 11:05 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
That is great news Sam, we have booked with...

That is great news Sam, we have booked with Virgin Holidays now as could not afford to book flights outright like before , but price wise it is not 2 bad.

Hope your parents get sorted soon
...
Forum: Trip Planning Florida 22 Oct 19, 08:57 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Hoooorah! Yes was told the same by Lloyds...

Hoooorah!

Yes was told the same by Lloyds about the 45 days challenge thingy but the lady said that was highly unlikely they would.

when I checked my account, under messages there is a tab for...
Forum: Trip Planning Florida 22 Oct 19, 07:35 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Def do, let us know how you get on xx good luck xx

Def do, let us know how you get on xx good luck xx
Forum: Trip Planning Florida 22 Oct 19, 07:26 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
see my posts above, I rang Lloyds-part of...

see my posts above, I rang Lloyds-part of halifax-and told them I had none of those things and they had all the info they needed..

spoke to disputes team and my refund will show in 3-5 days.

It...
Forum: Trip Planning Florida 21 Oct 19, 10:52 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Most def.. wonder if we had the same person, mine...

Most def.. wonder if we had the same person, mine was Kathy..

The letter said they would review my case again in 3 weeks-5th nov- no way!

I am glad there is light at the end of the tunnel..
...
Forum: Trip Planning Florida 21 Oct 19, 10:49 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Its is already showing as my available balance...

Its is already showing as my available balance has increased...

YAY YAY YAY
Forum: Trip Planning Florida 21 Oct 19, 10:45 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
**UPDATE** Got my letter from LLoyds and it...

**UPDATE**

Got my letter from LLoyds and it was asking for all the info I had given on friday, PLUS copies of, administration/liquidator letter, copy of any warranty documentation,WRITTEN...
Forum: Trip Planning Florida 18 Oct 19, 04:37 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Initially only date and cost, then I rang and was...

Initially only date and cost, then I rang and was asked for dates,flights and airports.

Not asked for flight numbers, times or even booking ref number ..

I said they need to train their staff...
Forum: Trip Planning Florida 18 Oct 19, 04:27 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
when i put in the claim, they asked me how I...

when i put in the claim, they asked me how I would like to be contacted and I said my mobile :(
Forum: Trip Planning Florida 18 Oct 19, 04:14 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
My advice is ring up and ask what they need...

My advice is ring up and ask what they need.. seems we are all being lead a merry dance here... :mad:

I am so upset .. i will complain and move banks .
Forum: Trip Planning Florida 18 Oct 19, 04:05 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Ok after 40 mins on hold you will not believe...

Ok after 40 mins on hold you will not believe this...

They need more details which they have sent out in the post!

I lost it a bit, and said why was no one asking for this from the moment the...
Forum: Trip Planning Florida 18 Oct 19, 03:18 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
been on hold 15mins so far...

been on hold 15mins so far...
Forum: Trip Planning Florida 18 Oct 19, 03:08 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
am on hold as i type... to lloyds...

am on hold as i type... to lloyds...
Forum: Trip Planning Florida 18 Oct 19, 11:38 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
45 days I was told again yesterday... for an...

45 days I was told again yesterday... for an update...not payment ...
Forum: Trip Planning Florida 17 Oct 19, 02:18 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
You could ask them to transfer it to your current...

You could ask them to transfer it to your current acc unless Tesco bank are owned by RBS?
Forum: Trip Planning Florida 17 Oct 19, 01:14 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Just been told on twitter , we will get an update...

Just been told on twitter , we will get an update at 45 days.. not payment... an UPDATE ... lloyds..

AAAARRRRGGGGGHHHHHH
Forum: Trip Planning Florida 17 Oct 19, 12:21 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Yet some tesco folks have had a refund already! ...

Yet some tesco folks have had a refund already!

Everyday I check, and everday my balance remains unchanged..
Forum: Trip Planning Florida 17 Oct 19, 11:59 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
I tweet them and they are rubbish.. usually stock...

I tweet them and they are rubbish.. usually stock reply..

Will do again though..;)
Forum: Trip Planning Florida 17 Oct 19, 10:59 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
LLoyds will say it is because they are larger and...

LLoyds will say it is because they are larger and have more claims to process:(
Forum: Trip Planning Florida 16 Oct 19, 07:07 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
So frustrating...:mad2:

So frustrating...:mad2:
Forum: Trip Planning Florida 16 Oct 19, 12:08 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Just been trawling through the website and no...

Just been trawling through the website and no where is a section 75 form listed.

It seems some are being refunded via section 75, and others via charge back.

I asked for section 75 on the day...
Forum: Trip Planning Florida 16 Oct 19, 12:02 PM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
Interesting, thank you.

Interesting, thank you.
Forum: Trip Planning Florida 16 Oct 19, 11:59 AM
Replies: 671
Views: 81,763
Posted By SlinkyDog73
lloyds customers have not been asked to fill in...

lloyds customers have not been asked to fill in any forms..:(
Showing results 1 to 40 of 82
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