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Forum: Trip Planning Florida 18 Apr 24, 09:07 AM
Replies: 1,484
Views: 188,422
Posted By chrisbrad
Hi madmadamemim It could be due to search...

Hi madmadamemim

It could be due to search volume as demand is so high and it is slowing down our API call. The site is still stable though so please do persevere and the availability should show...
Forum: Trip Planning Florida 18 Apr 24, 08:52 AM
Replies: 1,484
Views: 188,422
Posted By chrisbrad
Morning, Thanks for all the bookings so far...

Morning,

Thanks for all the bookings so far. If anyone is having issues with using the discount code for the Disney Free Dine Offer, please can you try using an incognito browser / clearing your...
Forum: Tickets 28 Dec 22, 02:42 PM
Replies: 22
Views: 3,394
Posted By chrisbrad
Sorry for the delay folks but I’m pleased to say...

Sorry for the delay folks but I’m pleased to say that the code is now working again, so you can now book online using the code ATDIBB10.

Please do use the link at the top of this page though to...
Forum: Tickets 26 Dec 22, 01:50 PM
Replies: 22
Views: 3,394
Posted By chrisbrad
Sorry, there is a problem with this code and...

Sorry, there is a problem with this code and we’re trying to get it fixed asap. In the meantime, please do call us and we’ll happily apply the discount over the phone.

We’re sorry for the...
Forum: Tickets 10 Nov 22, 04:52 PM
Replies: 109
Views: 15,428
Posted By chrisbrad
The site seems to be stable now for anyone ready...

The site seems to be stable now for anyone ready to book. Apologies once again for all the frustrations. As you can imagine, we've been working hard to get this fixed so fingers crossed the server...
Forum: Tickets 10 Nov 22, 04:52 PM
Replies: 39
Views: 4,871
Posted By chrisbrad
The site seems to be stable now for anyone ready...

The site seems to be stable now for anyone ready to book. Apologies once again for all the frustrations. As you can imagine, we've been working hard to get this fixed so fingers crossed the server...
Forum: Tickets 10 Nov 22, 04:05 PM
Replies: 39
Views: 4,871
Posted By chrisbrad
We’re very sorry if you’ve experienced issues...

We’re very sorry if you’ve experienced issues with our website today. We are working tirelessly to get them resolved as soon as possible, but at the moment, the site is unstable.

In the meantime,...
Forum: Tickets 10 Nov 22, 04:05 PM
Replies: 109
Views: 15,428
Posted By chrisbrad
We’re very sorry if you’ve experienced issues...

We’re very sorry if you’ve experienced issues with our website today. We are working tirelessly to get them resolved as soon as possible, but at the moment, the site is unstable.

In the meantime,...
Forum: Tickets 10 Nov 22, 02:13 PM
Replies: 109
Views: 15,428
Posted By chrisbrad
We are pleased to report that this issue has now...

We are pleased to report that this issue has now been fixed, so Discovery Cove is once again available to book as part of our Black Friday offer.

Apologies again for any inconvenience caused.
...
Forum: Tickets 10 Nov 22, 02:13 PM
Replies: 39
Views: 4,871
Posted By chrisbrad
We are pleased to report that this issue has now...

We are pleased to report that this issue has now been fixed, so Discovery Cove is once again available to book as part of our Black Friday offer.

Apologies again for any inconvenience caused.
...
Forum: Tickets 10 Nov 22, 02:05 PM
Replies: 39
Views: 4,871
Posted By chrisbrad
**Technical Issues** We are very sorry to...

**Technical Issues**

We are very sorry to anyone trying to book Discovery Cove at this time. We have seen a huge spike in traffic since we launched our offer this morning which has caused some...
Forum: Tickets 10 Nov 22, 02:04 PM
Replies: 109
Views: 15,428
Posted By chrisbrad
**Technical Issues** We are very sorry to...

**Technical Issues**

We are very sorry to anyone trying to book Discovery Cove at this time. We have seen a huge spike in traffic since we launched our offer this morning which has caused some...
Forum: Tickets 9 Jun 22, 03:08 PM
Replies: 29
Views: 6,518
Posted By chrisbrad
Thanks for your comments and we appreciate that...

Thanks for your comments and we appreciate that the withdrawal of Genie+ at such short notice has caused some issues.

An update from our perspective...

We successfully contacted thousands of...
Forum: Tickets 19 May 22, 12:29 PM
Replies: 198
Views: 20,466
Posted By chrisbrad
For those Dibbers who have booked their Disney...

For those Dibbers who have booked their Disney tickets (including Genie+) with AttractionTickets.com, here is a summary of the information that we are sharing with our customers today:

Will your...
Forum: Tickets 21 Jan 22, 06:32 PM
Replies: 0
Views: 768
Posted By chrisbrad
7% OFF all Discovery Cove Tickets

Hi,

From now until the 31st January, AttractionTickets.com are offering 7% OFF all Discovery Cove tickets, for travel anytime in 2022 or 2023.
...
Forum: Accommodation 17 Nov 21, 08:08 PM
Replies: 2
Views: 1,117
Posted By chrisbrad
Hi Tigger, Thanks for your message and once...

Hi Tigger,

Thanks for your message and once again we're very sorry for what happened in relation to your booking.

Unfortunately we had a system error that impacted eight bookings at Cabana Bay...
Forum: Disney Cruise Line and Other Cruise Planning 30 Apr 21, 09:01 PM
Replies: 2,723
Views: 387,075
Posted By chrisbrad
Hi Milpston, Please can you forward me the...

Hi Milpston,

Please can you forward me the email you received from us today so I can look into this (chris@atdtravelservices.co.uk)?

I know you think we are making excuses but all I can say is...
Forum: Disney Cruise Line and Other Cruise Planning 30 Apr 21, 08:09 PM
Replies: 2,723
Views: 387,075
Posted By chrisbrad
Evening, I just wanted to apologise to all...

Evening,

I just wanted to apologise to all the people we weren't able to help today. We have had over 50 people at AttractionTickets.com working flat out over the last few days and we've spoken to...
Forum: Disney Cruise Line and Other Cruise Planning 29 Apr 21, 09:45 AM
Replies: 2,723
Views: 387,075
Posted By chrisbrad
Morning everyone, Thanks to all of you who...

Morning everyone,

Thanks to all of you who pre-registered your interest with AttractionTickets.com. We spoke to over 1000 people yesterday and we will be calling even more of you today, to give...
Forum: Disney Cruise Line and Other Cruise Planning 26 Mar 21, 03:33 PM
Replies: 2,723
Views: 387,075
Posted By chrisbrad
Yes, as far as we are aware, there will obviously...

Yes, as far as we are aware, there will obviously be strict covid testing but no vaccinations required.
Forum: Disney Cruise Line and Other Cruise Planning 26 Mar 21, 03:08 PM
Replies: 2,723
Views: 387,075
Posted By chrisbrad
Ahoy there, In case you're not already...

Ahoy there,

In case you're not already aware, AttractionTickets.com are taking pre-registrations now at: attractiontickets/en...e-registration. Dibb users will receive an additional £10 worth of...
Forum: Tickets 26 Feb 21, 04:46 PM
Replies: 26
Views: 6,109
Posted By chrisbrad
That's good to know. Also just to say that...

That's good to know. Also just to say that ATDIBB10 should also now work for Euro transactions as well as sterling.

Thanks,

Chris
AttractionTickets.com
Forum: Tickets 26 Feb 21, 01:32 PM
Replies: 26
Views: 6,109
Posted By chrisbrad
Hi Christine, I'm sorry you haven't had a...

Hi Christine,

I'm sorry you haven't had a reply to your email. We are incredibly busy at the moment but frustratingly, we also have a problem with our email system. Unfortunately, if a customer...
Forum: Tickets 19 Feb 21, 04:44 PM
Replies: 26
Views: 6,109
Posted By chrisbrad
I'm sorry to those of you who have missed out on...

I'm sorry to those of you who have missed out on this discount. If you've already made a Disney 2022 booking between Tuesday 16th Feb - Friday 19th Feb, please email...
Forum: Tickets 19 Feb 21, 03:21 PM
Replies: 26
Views: 6,109
Posted By chrisbrad
Hi Louise, I'm sorry for the delay but I'm...

Hi Louise,

I'm sorry for the delay but I'm pleased to say that this issue is now fixed. You should now be able to book any 2022 Disney ticket with AttractionTickets.com and receive your discount...
Forum: Tickets 19 Feb 21, 12:07 PM
Replies: 26
Views: 6,109
Posted By chrisbrad
Hi Louise, Thanks for flagging that there is...

Hi Louise,

Thanks for flagging that there is a problem. We are looking into this now and I will update you shortly when the issue is fixed.

Many thanks,

Chris
AttractionTickets.com
Forum: Tickets 13 Nov 20, 01:04 PM
Replies: 69
Views: 10,088
Posted By chrisbrad
Hi Everyone, Just to let you know that you...

Hi Everyone,

Just to let you know that you can use The Dibb discount on our Black Friday Offers. Importantly though, you need to use the link in the Notices Board at the top of this page,...
Forum: Tickets 24 Jul 20, 09:00 AM
Replies: 1
Views: 1,578
Posted By chrisbrad
Some exciting changes are underway for Orlando Ticket Deals!

Over the past 17 years, Orlando Ticket Deals has served many hundreds of thousands of customers and during that time, we have become the experts on everything Orlando!

In order to continue to...
Forum: Tickets 27 Jun 20, 01:13 PM
Replies: 1
Views: 723
Posted By chrisbrad
Top Tips For Securing Your Disney Park Days

As Disney prepare to launch their new park reservation system for ticket-only guests on Sunday 28th June, we thought that we’d post some top tips on how to access the system and secure your place.
...
Forum: ADR's, Dining, Food and Restaurants 29 May 20, 06:55 PM
Replies: 180
Views: 35,172
Posted By chrisbrad
Dear AttractionTickets.com customers, Just...

Dear AttractionTickets.com customers,

Just to say that we've been in regular communication with Disney over the last few days regarding the impact the phased re-opening will have on both our...
Forum: Accommodation 29 May 18, 09:44 AM
Replies: 19
Views: 2,664
Posted By chrisbrad
Hi Married2mm, Sorry for the delay in...

Hi Married2mm,

Sorry for the delay in responding. A gift card loaded with your Disney dollars will either be sent to your home address before you travel, or you will receive instructions on how to...
Forum: Accommodation 26 May 18, 03:07 PM
Replies: 19
Views: 2,664
Posted By chrisbrad
I just wanted to address Andybear's comment on...

I just wanted to address Andybear's comment on exchange rates, just to reassure Dibbers that we don't just make throw away comments like that for no reason.

On one hand, Andybear is absolutely...
Forum: Tickets 18 Apr 18, 02:48 PM
Replies: 51
Views: 6,663
Posted By chrisbrad
Dear Alice Disney, Thanks for your post and...

Dear Alice Disney,

Thanks for your post and I'm sorry to hear that you think we have misled you over our Price Promise.

By way of a very brief explanation, whenever you pay for a product in...
Forum: Tickets 19 Mar 18, 11:28 AM
Replies: 42
Views: 3,883
Posted By chrisbrad
Tickets back on sale

Morning,

Just to let you all know that we have our MNSSH and MVMCP tickets back on sale. Only official Disney sellers with a direct contract are permitted to sell these tickets, which is why you...
Forum: Tickets 15 Mar 18, 12:31 PM
Replies: 42
Views: 3,883
Posted By chrisbrad
Morning, Just to say we got a little...

Morning,

Just to say we got a little over-excited yesterday and launched these Disney special event tickets slightly ahead of time!

Rest assured, all the dates we featured on our site were...
Forum: Tickets 7 May 15, 01:04 PM
Replies: 67
Views: 12,419
Posted By chrisbrad
Hi Bill, I just wanted to apologise on...

Hi Bill,

I just wanted to apologise on behalf of Attraction Tickets Direct for any unnecessary stress we have caused you in relation to your ticket purchase with us this year. We really appreciate...
Forum: Tickets 1 Feb 13, 04:23 PM
Replies: 34
Views: 10,124
Posted By chrisbrad
Thanks!

Hi

Just a quick note to say "Thank You"... firstly to 'The Wilsons' for your kind words and subsequently to everyone else who's said they've been happy booking with Attraction Tickets Direct in...
Forum: Tickets 10 Jan 13, 04:23 PM
Replies: 62
Views: 16,321
Posted By chrisbrad
Hi cutekitty Thanks for your message. I...

Hi cutekitty

Thanks for your message. I think at one point the child price was correct, but then that too went wrong as per your post, so thanks for confirming that...

We'll liaise with Simon...
Forum: Tickets 10 Jan 13, 01:25 PM
Replies: 62
Views: 16,321
Posted By chrisbrad
Morning, We have been following this...

Morning,

We have been following this conversation with interest and naturally we are always concerned to hear of any circumstances where customers have received incorrect tickets.

Normally we...
Forum: Tickets 29 Dec 12, 01:40 PM
Replies: 252
Views: 30,005
Posted By chrisbrad
Technical Error

Dear all,

As many of you have realised, we regret to confirm that we have indeed experienced a technical error over the last 48 hours which meant that certain tickets were displaying an incorrect...
Showing results 1 to 40 of 44

 
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