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Forum: Tickets 5 Aug 20, 04:52 PM
Replies: 46
Views: 6,470
Posted By racheal244
No problem 😊👍

No problem 😊👍
Forum: Tickets 5 Aug 20, 04:16 PM
Replies: 46
Views: 6,470
Posted By racheal244
florida@booktravelbuzz.com This is the email I...

florida@booktravelbuzz.com
This is the email I have been emailing and receiving responses from but as I said the reply took days to come
Forum: Tickets 4 Aug 20, 11:36 AM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile Communication with florida escapes initially was...

Communication with florida escapes initially was very poor and stated no refunds to go through insurance which their website still states. However eventually they did agree to a refund minus 10%...
Forum: Tickets 4 Aug 20, 09:34 AM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile No luck from my insurance. I have however now...

No luck from my insurance. I have however now received my refund from florida escapes for our universal tickets, I got a confirmation on Friday and the money went into my account today.
Forum: Tickets 28 Jun 20, 06:41 PM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile No problem, good luck. I really do think it's a...

No problem, good luck. I really do think it's a poor service from them
Forum: Tickets 28 Jun 20, 05:05 PM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile florida@booktravelbuzz.com I did initially...

florida@booktravelbuzz.com
I did initially complete the website form and received a standard cancellation email back for my insurance but then emailed them on the above email address
Forum: Tickets 27 Jun 20, 11:11 AM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile Not tried fortunately they was booked through...

Not tried fortunately they was booked through someone else. Just keep emailing them took them about 10 days to reply to me
Forum: Tickets 26 Jun 20, 11:00 AM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile Yes as per my update they are going to refund me...

Yes as per my update they are going to refund me minus 10%. They confirmed by email eventually. I did have to send the tickets back and have to wait a minimum of 2 months for a refund from when they...
Forum: Tickets 13 Jun 20, 12:32 PM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile Just to update my post I have today heard back...

Just to update my post I have today heard back from florida escapes by email saying I can receive a refund on our Universal tickets but need to post them back and they will retain 10%. Happy with the...
Forum: Tickets 10 Jun 20, 06:19 PM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile No I haven't had any type of response to my...

No I haven't had any type of response to my emails 😢. I think they are very selective at what questions they reply to as they are definitely replying to some queries but not others as I have seen...
Forum: Tickets 7 Jun 20, 11:04 PM
Replies: 46
Views: 6,470
Posted By racheal244
I have tried my insurance and they said no. I...

I have tried my insurance and they said no. I have emailed Florida escapes today asking for a refund 😕. Good luck hope you get on better then me so far
Forum: Tickets 6 Jun 20, 02:50 PM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile My tickets are paid in full £1000 plus! It's not...

My tickets are paid in full £1000 plus! It's not been a very good year, I'd happily loose £50 if it meant I got our money back 🙄
Forum: Tickets 6 Jun 20, 02:39 PM
Replies: 46
Views: 6,470
Posted By racheal244
Mobile Florida Escapes

Has anyone successfully received a refund for Universal Tickets purchased through florida escapes? Our holiday is now cancelled due to the dining plan being pulled but I can't get hold of anyone from...
Forum: Trip Planning Florida 6 Jun 20, 11:43 AM
Replies: 26
Views: 2,874
Posted By racheal244
Mobile Well Ever After Holidays have come out great for...

Well Ever After Holidays have come out great for me today. I have just cancelled our holiday at a loss of £1000 through the fault of TUI or Disney as its Disney's policy that have changed regarding...
Forum: Trip Planning Florida 6 Jun 20, 08:22 AM
Replies: 26
Views: 2,874
Posted By racheal244
Mobile My gripe is with TUI as it is against terms and...

My gripe is with TUI as it is against terms and conditions but I can only complain to ever after holidays as it is those who I booked my holiday through. As I said yesterday I find ever after...
Forum: Trip Planning Florida 5 Jun 20, 11:18 PM
Replies: 26
Views: 2,874
Posted By racheal244
Mobile Hi I don't believe any comments made are unfair I...

Hi I don't believe any comments made are unfair I have stated what you have told me and what you have just written.
You have always been polite, accommodating and responsive but that dosent alter...
Forum: Trip Planning Florida 5 Jun 20, 10:48 PM
Replies: 26
Views: 2,874
Posted By racheal244
Mobile Donaldfan that was my Facebook post. They are...

Donaldfan that was my Facebook post.
They are saying although my holiday is booked through them my holiday is bound by TUI terms and conditions and they're allowed to pull the deal
Forum: Trip Planning Florida 5 Jun 20, 10:31 PM
Replies: 26
Views: 2,874
Posted By racheal244
Mobile 821cm we are also booked through them but they...

821cm we are also booked through them but they won't let me cancel even though our dining plan has been cancelled. Our holiday provider is TUI but booked through my magic holidays /ever after. I have...
Showing results 1 to 18 of 18

 
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