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Forum: Tickets 13 Nov 20, 01:04 PM
Replies: 69
Views: 4,874
Posted By chrisbrad
Hi Everyone, Just to let you know that you...

Hi Everyone,

Just to let you know that you can use The Dibb discount on our Black Friday Offers. Importantly though, you need to use the link in the Notices Board at the top of this page,...
Forum: Tickets 24 Jul 20, 09:00 AM
Replies: 1
Views: 827
Posted By chrisbrad
Some exciting changes are underway for Orlando Ticket Deals!

Over the past 17 years, Orlando Ticket Deals has served many hundreds of thousands of customers and during that time, we have become the experts on everything Orlando!

In order to continue to...
Forum: Banner Advertisers 22 Jul 20, 02:23 PM
Replies: 0
Views: 393
Posted By chrisbrad
Some exciting changes are underway for Orlando Ticket Deals!

Over the past 17 years, Orlando Ticket Deals has served many hundreds of thousands of customers and during that time, we have become the experts on everything Orlando!

In order to continue to...
Forum: Tickets 27 Jun 20, 01:13 PM
Replies: 1
Views: 426
Posted By chrisbrad
Top Tips For Securing Your Disney Park Days

As Disney prepare to launch their new park reservation system for ticket-only guests on Sunday 28th June, we thought that wed post some top tips on how to access the system and secure your place.
...
Forum: ADR's, Dining, Food and Restaurants 29 May 20, 06:55 PM
Replies: 180
Views: 25,253
Posted By chrisbrad
Dear AttractionTickets.com customers, Just...

Dear AttractionTickets.com customers,

Just to say that we've been in regular communication with Disney over the last few days regarding the impact the phased re-opening will have on both our...
Forum: Current Virus Issue Forum 13 Mar 20, 02:46 PM
Replies: 15
Views: 1,966
Posted By chrisbrad
We're very sorry to all those customers who tried...

We're very sorry to all those customers who tried to call us this morning without success. We had an unprecedented number of calls with 100's in the queue, so we know that many people didn't get...
Forum: Banner Advertisers 6 Dec 19, 10:05 AM
Replies: 13
Views: 2,697
Posted By chrisbrad
Hi Nimbus, Well, our group name is still ATD...

Hi Nimbus,

Well, our group name is still ATD Travel Services, so you are welcome to still refer to us as ATD if you like. We are still getting used to the new name internally, but for an acronym,...
Forum: Banner Advertisers 6 Dec 19, 10:02 AM
Replies: 13
Views: 2,697
Posted By chrisbrad
Sorry about that. We are working to fix that...

Sorry about that. We are working to fix that asap.

Thanks for your patience.

Chris
Forum: Banner Advertisers 4 Dec 19, 11:18 AM
Replies: 13
Views: 2,697
Posted By chrisbrad
Attraction Tickets Direct is no more!

After 17 years, 8 months and 24 days, Attraction Tickets Direct is no more! But dont worry, were not going anywhere.

Weve just decided to have a little makeover and we wanted to share the news...
Forum: Accommodation 29 May 18, 09:44 AM
Replies: 19
Views: 2,267
Posted By chrisbrad
Hi Married2mm, Sorry for the delay in...

Hi Married2mm,

Sorry for the delay in responding. A gift card loaded with your Disney dollars will either be sent to your home address before you travel, or you will receive instructions on how to...
Forum: Accommodation 26 May 18, 03:07 PM
Replies: 19
Views: 2,267
Posted By chrisbrad
I just wanted to address Andybear's comment on...

I just wanted to address Andybear's comment on exchange rates, just to reassure Dibbers that we don't just make throw away comments like that for no reason.

On one hand, Andybear is absolutely...
Forum: Tickets 18 Apr 18, 02:48 PM
Replies: 51
Views: 6,420
Posted By chrisbrad
Dear Alice Disney, Thanks for your post and...

Dear Alice Disney,

Thanks for your post and I'm sorry to hear that you think we have misled you over our Price Promise.

By way of a very brief explanation, whenever you pay for a product in...
Forum: Tickets 19 Mar 18, 11:28 AM
Replies: 42
Views: 3,489
Posted By chrisbrad
Tickets back on sale

Morning,

Just to let you all know that we have our MNSSH and MVMCP tickets back on sale. Only official Disney sellers with a direct contract are permitted to sell these tickets, which is why you...
Forum: Tickets 15 Mar 18, 12:31 PM
Replies: 42
Views: 3,489
Posted By chrisbrad
Morning, Just to say we got a little...

Morning,

Just to say we got a little over-excited yesterday and launched these Disney special event tickets slightly ahead of time!

Rest assured, all the dates we featured on our site were...
Forum: Tickets 7 May 15, 01:04 PM
Replies: 67
Views: 11,885
Posted By chrisbrad
Hi Bill, I just wanted to apologise on...

Hi Bill,

I just wanted to apologise on behalf of Attraction Tickets Direct for any unnecessary stress we have caused you in relation to your ticket purchase with us this year. We really appreciate...
Forum: Tickets 1 Feb 13, 04:23 PM
Replies: 34
Views: 9,499
Posted By chrisbrad
Thanks!

Hi

Just a quick note to say "Thank You"... firstly to 'The Wilsons' for your kind words and subsequently to everyone else who's said they've been happy booking with Attraction Tickets Direct in...
Forum: Tickets 10 Jan 13, 04:23 PM
Replies: 62
Views: 15,349
Posted By chrisbrad
Hi cutekitty Thanks for your message. I...

Hi cutekitty

Thanks for your message. I think at one point the child price was correct, but then that too went wrong as per your post, so thanks for confirming that...

We'll liaise with Simon...
Forum: Tickets 10 Jan 13, 01:25 PM
Replies: 62
Views: 15,349
Posted By chrisbrad
Morning, We have been following this...

Morning,

We have been following this conversation with interest and naturally we are always concerned to hear of any circumstances where customers have received incorrect tickets.

Normally we...
Forum: Tickets 29 Dec 12, 01:40 PM
Replies: 252
Views: 27,525
Posted By chrisbrad
Technical Error

Dear all,

As many of you have realised, we regret to confirm that we have indeed experienced a technical error over the last 48 hours which meant that certain tickets were displaying an incorrect...
Forum: Tickets 16 Mar 12, 01:16 PM
Replies: 15
Views: 4,828
Posted By chrisbrad
Thanks Stu for your comments. Firstly, I'd...

Thanks Stu for your comments.

Firstly, I'd like to apologise for any confusion that has occurred here (in particular to sly2010) and I'd like to assure all our customers that we are not doing...
Forum: Tickets 16 Jun 11, 02:26 PM
Replies: 28
Views: 2,468
Posted By chrisbrad
Just following on from the last thread, we did...

Just following on from the last thread, we did move on to a new reservations system last month and migrated all our old booking data across to the new backoffice.

The good news is that our new...
Forum: Tickets 16 Jun 11, 12:41 PM
Replies: 28
Views: 2,468
Posted By chrisbrad
Dear All, I was very concerned to read about...

Dear All,

I was very concerned to read about the problem that 'dbolan' experienced recently and I just wanted to come online to reassure everyone that booking with Attraction Tickets Direct is...
Forum: Tickets 25 May 11, 09:53 AM
Replies: 4
Views: 715
Posted By chrisbrad
Dear Gasmark7, Please accept our apologies...

Dear Gasmark7,

Please accept our apologies for the confusion over your booking. As one of my colleagues explained on the phone, we have indeed recently switched over to a new reservations system...
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