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Search: Posts Made By: Geordie Al
Forum: Trip Planning Florida 23 Nov 20, 08:58 PM
Replies: 20
Views: 1,971
Posted By Geordie Al
Have made the judgement call and booked our...

Have made the judgement call and booked our flights for October from Manchester. Looking at the rate the flights/holidays are selling(our flights became available on Thursday and already Premium are...
Forum: Trip Planning Florida 18 Oct 20, 01:46 PM
Replies: 19
Views: 1,467
Posted By Geordie Al
You asked if people have had experience of how...

You asked if people have had experience of how Netflights deal with cancellations and refunds.
We booked with them to go in September this year and flights were obviously cancelled
Their service?...
Forum: Trip Planning Florida 4 Oct 20, 05:54 PM
Replies: 8
Views: 993
Posted By Geordie Al
Our next jaunt to the sunshine state is due to be...

Our next jaunt to the sunshine state is due to be October 1st 2021. Originally was going to book up the flights the day they became available.
However with everything going on and the fact that no...
Forum: Trip Planning Florida 21 Sep 20, 09:59 AM
Replies: 50
Views: 3,076
Posted By Geordie Al
Well, after waiting 139 days my refund for the...

Well, after waiting 139 days my refund for the Bubble seats has finally arrived!
Forum: General Chat 17 Sep 20, 06:51 PM
Replies: 52
Views: 2,142
Posted By Geordie Al
Here's one for you which we did on Tuesday gone...

Here's one for you which we did on Tuesday gone and would apply if you are visiting say Newcastle or Berwick.
Drive to Bamburgh, park outside the castle in the Long Stay Car Park(5.50 for 24 hours)...
Forum: Trip Planning Florida 17 Sep 20, 06:28 PM
Replies: 60
Views: 4,699
Posted By Geordie Al
I would totally agree and IMHO opinion they will...

I would totally agree and IMHO opinion they will continue to struggle, especially with some of the prices they are charging for flights at the moment.
Extortionate doesn't even begin to cover their...
Forum: Trip Planning Florida 17 Sep 20, 05:30 PM
Replies: 60
Views: 4,699
Posted By Geordie Al
Exactly right. if you believe the media reports,...

Exactly right. if you believe the media reports, Branson worth 3.8 Billion offered his 80m island as collateral for a 500m loan! With the companies balance sheets they way they were no one in their...
Forum: Trip Planning Florida 17 Sep 20, 03:58 PM
Replies: 60
Views: 4,699
Posted By Geordie Al
Worst company? Nope. There are a number of...

Worst company? Nope. There are a number of firms/organisations out there who are absolutely shocking and treat both their customers and staff with utter disdain.
However whatever the rights and...
Forum: Trip Planning Florida 5 Sep 20, 03:22 PM
Replies: 50
Views: 3,076
Posted By Geordie Al
Have not received an e-mail from them yet. I sent...

Have not received an e-mail from them yet. I sent them a direct message on Twitter and they have confirmed that all Bubble refunds have now been processed.
However actions speak louder than words...
Forum: Trip Planning Florida 5 Sep 20, 02:15 PM
Replies: 50
Views: 3,076
Posted By Geordie Al
I got a reply this morning stating that the last...

I got a reply this morning stating that the last of the Bubble refunds had been processed on September 2, and that ALL refunds will be received in the next 14 days.
We shall see
Forum: General Chat 24 Aug 20, 10:45 PM
Replies: 86
Views: 2,589
Posted By Geordie Al
SuperMac ! Malcolm MacDonald at Newcastle in...

SuperMac !
Malcolm MacDonald at Newcastle in the seventies!
And the only man to score five goals for England in an international
Forum: Trip Planning Florida 18 Aug 20, 09:54 PM
Replies: 58
Views: 5,993
Posted By Geordie Al
Unfortunately in my case I provided Netflights...

Unfortunately in my case I provided Netflights with written confirmation from Virgin that I was entitled to a refund after flight changes. Netflights refused point blank to do anything despite this,...
Forum: Trip Planning Florida 16 Aug 20, 10:15 PM
Replies: 58
Views: 5,993
Posted By Geordie Al
Don't use a third Party agent to book your...

Don't use a third Party agent to book your flights (Netflights I'm looking at you!)
Forum: Trip Planning Florida 13 Aug 20, 08:59 PM
Replies: 34
Views: 3,831
Posted By Geordie Al
Initially Virgin cancelled my return flight and...

Initially Virgin cancelled my return flight and moved me to an earlier one. I contacted Virgin who informed me in writing that I was entitled to either accept the change, move to an open ticket or a...
Forum: Trip Planning Florida 10 Aug 20, 08:55 PM
Replies: 34
Views: 3,831
Posted By Geordie Al
I finally got my refund back from Netflights last...

I finally got my refund back from Netflights last week after months of arguing with them. Although I got it back earlier than expected( was probably looking at the end of November) they agreed to...
Forum: ADR's, Dining, Food and Restaurants 9 Aug 20, 02:24 PM
Replies: 13
Views: 962
Posted By Geordie Al
We have stayed at West Haven and walked along to...

We have stayed at West Haven and walked along to Championsgate. There are a number of places to eat and drink, such as Chilis, Millers, 4 corners Tavern, Red Robin etc. Takes a maximum of 40 minutes...
Forum: Reports and Reviews for Dining and Restaurants 31 Jul 20, 02:00 PM
Replies: 37
Views: 3,826
Posted By Geordie Al
The dips are Salsa and Jalapeno Cream Sauce. The...

The dips are Salsa and Jalapeno Cream Sauce. The Salsa is spicy but fresh and the Cream Sauce is surprisingly mild but sooo tasty :tongue:.
The Chuychanga is their take on the good old Chimichanga,...
Forum: Reports and Reviews for Dining and Restaurants 31 Jul 20, 12:22 PM
Replies: 37
Views: 3,826
Posted By Geordie Al
If you are looking for a good Mexican would...

If you are looking for a good Mexican would recommend Chuys.
Yet to have a bad meal here. I'll include some pics to give you an idea; the chips and dips are complementary...
Forum: Trip Planning Florida 24 Jul 20, 01:02 PM
Replies: 34
Views: 3,831
Posted By Geordie Al
Just had an e-mail from Netflights (they only...

Just had an e-mail from Netflights (they only respond if you chase them) confirming that my flight is cancelled and Virgin have given them 'permission' to ask for a refund. They then state would I...
Forum: Trip Planning Florida 24 Jul 20, 12:58 PM
Replies: 34
Views: 3,831
Posted By Geordie Al
To show how bad they are, I asked them to provide...

To show how bad they are, I asked them to provide me copies of the emails they claim they have sent to Virgin about my case over a month ago.
Under GDPR they are legally obliged to provide me with...
Forum: Trip Planning Florida 23 Jul 20, 09:58 PM
Replies: 34
Views: 3,831
Posted By Geordie Al
Have used Netflights on many occasions but you...

Have used Netflights on many occasions but you only find out how good a company is when things go wrong. Needless to say they have been worse than woeful in the current climate and their reviews on...
Forum: Trip Planning Florida 20 Jul 20, 09:12 PM
Replies: 27
Views: 2,857
Posted By Geordie Al
Began by sending them a direct message on Twitter...

Began by sending them a direct message on Twitter quoting my reference who arranged for an adviser to contact me. However their stance has been in direct contradiction to what Virgin have put in...
Forum: Trip Planning Florida 19 Jul 20, 10:38 PM
Replies: 27
Views: 2,857
Posted By Geordie Al
Should be a case of contacting Netflights. Have...

Should be a case of contacting Netflights. Have already done this but quite frankly the service I have received from Netflights throughout this has been nothing short of shocking.
I emailed them...
Forum: Accommodation 16 Jul 20, 07:22 PM
Replies: 11
Views: 647
Posted By Geordie Al
We love Hampton Lakes. Beautiful quiet estate and...

We love Hampton Lakes. Beautiful quiet estate and even better if your pool backs onto one of the two Lakes. Easy access to US27 and hence I4 and the 192. Plenty of restaurants and supermarkets within...
Forum: Trip Planning Florida 15 Jul 20, 11:01 PM
Replies: 27
Views: 2,857
Posted By Geordie Al
Our Flights from Manchester on September 11th are...

Our Flights from Manchester on September 11th are still showing as open despite the fact that the flight has been confirmed as cancelled via Twitter. No email as yet from Virgin or Netflights TBH...
Forum: Trip Planning Florida 15 Jul 20, 07:06 PM
Replies: 28
Views: 1,635
Posted By Geordie Al
Figures! :nonono:

Figures! :nonono:
Forum: Trip Planning Florida 15 Jul 20, 06:59 PM
Replies: 28
Views: 1,635
Posted By Geordie Al
Has anyone got a link as to where I can find this...

Has anyone got a link as to where I can find this on Virgin's website. Many thanks
Forum: Theme Parks Florida 13 Jul 20, 06:32 PM
Replies: 12
Views: 1,977
Posted By Geordie Al
Personal preference but I would always want to be...

Personal preference but I would always want to be the rider as opposed to the passenger.
Don't know if this is still the case but what we found last year was that the vast majority of single riders...
Forum: Trip Planning Florida 13 Jul 20, 05:50 PM
Replies: 11
Views: 1,151
Posted By Geordie Al
This would be classed as a major schedule change,...

This would be classed as a major schedule change, even for Virgin therefore you are entitled to a refund
However a word of warning. Although the Law stated you should get a refund within 7 days,...
Forum: ADR's, Dining, Food and Restaurants 5 Jul 20, 04:58 PM
Replies: 73
Views: 5,392
Posted By Geordie Al
The one along from the Vineland Outlets remains...

The one along from the Vineland Outlets remains open at present. YAAY!:happy: :happy:
Forum: Trip Planning Florida 1 Jul 20, 10:36 PM
Replies: 17
Views: 915
Posted By Geordie Al
IMHO this is without doubt a significant flight...

IMHO this is without doubt a significant flight change.
As a matter of interest have your flight numbers changed and/or have they cancelled your original flights?
Forum: ADR's, Dining, Food and Restaurants 28 Jun 20, 02:46 PM
Replies: 33
Views: 4,457
Posted By Geordie Al
With the number of new cases sky rocketing in...

With the number of new cases sky rocketing in Florida every day, if shutting the bars doesn't work then a second lockdown is inevitable.
Forum: Trip Planning Florida 27 Jun 20, 07:37 PM
Replies: 13
Views: 700
Posted By Geordie Al
That's fine, however when Virgin say you are...

That's fine, however when Virgin say you are entitled to a refund or transfer to an Open Ticket providing you with written confirmation to that effect and Netflights refuse to discuss it, that is an...
Forum: Trip Planning Florida 27 Jun 20, 06:32 PM
Replies: 13
Views: 700
Posted By Geordie Al
Would totally agree with these comments. Have...

Would totally agree with these comments.
Have provided Netflights with 2 lots of written confirmation from Virgin stating that we are entitled to either transfer to an open ticket or a full refund...
Forum: Trip Planning Florida 23 Jun 20, 07:15 PM
Replies: 9
Views: 524
Posted By Geordie Al
Have received confirmation in writing from Virgin...

Have received confirmation in writing from Virgin that my inbound flight has been cancelled and I am entitled to a) The seat on the Alternative flight they have given me b) An open ticket or c) a...
Forum: Trip Planning Florida 19 Jun 20, 01:17 PM
Replies: 20
Views: 2,780
Posted By Geordie Al
Yep, he knows how vital tourism is to the economy...

Yep, he knows how vital tourism is to the economy of the area and is trying to play the numbers down to get visitors to come. However burying his head is the sand is not an option
Forum: Trip Planning Florida 17 Jun 20, 06:00 PM
Replies: 73
Views: 3,757
Posted By Geordie Al
Just a quick update. After two weeks of waiting...

Just a quick update.
After two weeks of waiting we have finally received confirmation in writing from Virgin that because our return flight has been cancelled we are entitled to a full refund!
Now...
Forum: Trip Planning Florida 16 Jun 20, 10:22 PM
Replies: 209
Views: 26,218
Posted By Geordie Al
To be honest no matter what Virgin are saying, I...

To be honest no matter what Virgin are saying, I just cannot see the FCO easing their current stance on flights to the USA.
I have been checking WFTV's website on a daily basis and the number of...
Forum: Trip Planning Florida 13 Jun 20, 11:13 PM
Replies: 8
Views: 701
Posted By Geordie Al
Difficult one as they are supposed to offer you...

Difficult one as they are supposed to offer you the choices. I would think that you would require legal backing or advice for that one.
Good luck
Forum: Trip Planning Florida 13 Jun 20, 05:13 PM
Replies: 73
Views: 3,757
Posted By Geordie Al
All the rules and regulations state that any...

All the rules and regulations state that any refund MUST be processed in seven days. And yet Virgin are happy to state that they will process all refunds within 120 days! :mad2: :mad2: :mad2:
It is...
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