[Lizzim]

Originally Posted by WileyCoyote

Thank you. I feel quite deceived and that is one thing but the bad review and lack of acknowledgement is what has got me frothing!

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Yeah we had a similar experience (although thankfully the villa we rented was not on the scale of yours). We were basically told that there was nothing wrong and they didn't understand why we were unhappy.

Sorry you had such a rubbish experience