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Old 30 Sep 20, 07:25 PM  
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#59
GLJ2
Earning More Ears
 
Join Date: Mar 18
Virgin Glasgow Update

Hi Guys, just an update re. Virgin Glasgow flights. We were due to fly from Glasgow on Fri 13th Aug 2021 returning Friday 27th August booked through Virgin holidays. Today was the day we could select our seats and as expected when we logged in the flights weren’t there.

Managed to get through to customer services after only 10 mins. CS then said we had the option of a 13 or 17 day holiday. When I said that’s not what we paid for and asked if we could either move to the Manchester flight or cancel CS said we could do either. We’ve moved to the Manchester flights free of charge. When we booked the Manchester flights were nearly £2K more expensive so we were pleasantly surprised they changed them with no hassle. Our booking was updated within the hour.

We’re in Cumbria so changing to Manchester’s not an issue for us but realise it’s not ideal for those north of the border.

It was tempting to cancel but we were not ready to give up just yet! Only 316 days to go!
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