theDIBB - View Single Post - How have people found expedia with covid alterations?

Wilson9795 · 3 Aug 20, 04:01 PM

We had our holiday booked with Expedia, when this all started you couldn�t get through on the phone unless you were travelling in 72 hours, the only contact option we had was to spend around an hour clicking talk to someone on the live chat until it put us in a queue

It took arguing with 2 members of staff before a 3rd said they�d process our refund, took around 2 weeks to get back our money so no complaints for us

Our flights were GLA - EWR - MCO and the same on return, the GLA - EWR proportion was cancelled in March for an August trip

Cannot comment on changing elements of the holiday etc

3 Aug 20, 04:01 PM	#2
	3 Aug 20, 04:01 PM Wilson9795 Getting to know the DIBB
Wilson9795 Getting to know the DIBB Join Date: May 20	We had our holiday booked with Expedia, when this all started you couldn�t get through on the phone unless you were travelling in 72 hours, the only contact option we had was to spend around an hour clicking talk to someone on the live chat until it put us in a queue It took arguing with 2 members of staff before a 3rd said they�d process our refund, took around 2 weeks to get back our money so no complaints for us Our flights were GLA - EWR - MCO and the same on return, the GLA - EWR proportion was cancelled in March for an August trip Cannot comment on changing elements of the holiday etc