[Bats]

Originally Posted by onlyholly

I want to book a Disney Cruise for next March. Can anyone recommend a travel agent please. We’ve been on two Disney cruises and used Travel on a Dream but the agent we were allocated at the time didn’t meet our requests. We had to constantly chase, we never heard back for weeks and found the whole experience frustrating. Any recommendations would be greatly appreciated.

Thanks
Catriona

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Catriona, did you ask for support from their manager Tracy or did you not say anything?
Please tell me you didn't just leave it? Tracy would definitely want to help you and establish if the agent needs more training etc. She can only do that if she knows there is a problem though.
Regardless of if you move to another agency or not, please do contact Tracy (Whipple) and let her know of your concerns.

Joa

Joa