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Old 16 Jul 20, 10:21 PM  
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#18
Dr.JumbaJookiba
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Originally Posted by JAF View Post
When we have booked villas privately they normally come with a set of terms and conditions we have had to agree to and mostly they include a non refundable deposit.
But that should only apply if it is the customers who wish to cancel. As Moorlandman says, if the villa owner is unable to provide the stay, then the contract is frustrated and they should issue a full refund.
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