[youre-nicked]

After more crashes than I can count my advice is to get your injuries documented at either GP's, urgent care etc.

They can also arrange for a physio appointment which is in your best interest to go to.

If offered a prescription for painkillers then take it, you don't have to actually get the drugs but it shows that you were in enough pain to be given them, then keep a copy of the prescription as proof.

You mentioned that you've spoken to a claims handler, they are an intermediary and as such can take a wedge out of any money you might get, you need to get some advice from a solicitor (most do free consultation)and the main question needs to be how will they get paid, you want them to get their money from the other party and not as a % out of what you get.

The last issue is that due to the money grabbing cash for crash criminals any whiplash compensation has been significantly reduced and it may now be in the region of £1500.