[Br'er Bear]

Originally Posted by Poly Girl 68

Sorry, should have said this was for EDI DUB MCO.

I emailed askus@aerlingus.com on 19/6/20 to ask for an update on the refund and they replied with a standard email and a different case number. Then on Wednesday this week received an email to advise full refund processed and the refund was back on my card this morning.

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That's great news and thank you for following it up on this thread.

It certainly looks like contacting by email for an update rather than phoning is the way forward; we're still waiting for a refund for a cancellation requested some 25-days before you had cancelled and with a lower case number's of 107,100.

So we'll be writing today to askus@aerlingus.com

Thanks and all the very best

Br'er Bear