[Joshie1]

Originally Posted by Br'er Bear

Many thanks Joshie1 for following this up and great news you received a full refund.

Is there any chance you could please let us know your case number to the nearest 100 and we'll add it to the first post. You cancelled only 6-days after us so it would be interesting to see how many other case numbers were raised over that short period. It would also help inform other Dibbers who's still waiting and those who will soon be requesting a refund.

We've phoned a number of times from the UK on 0333 006 6920 and basically just told there's a high number to process, will be dealt with in time and sorry for the delay.

Maybe that's not the best number to call them on, so will try an email.

Clearly Aer Lingus are not processing refunds in the case number/date they were received which highlights either a problem with their systems or when contacting them by email they push you up the list.

Many thanks and all the very best

Br'er Bear

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It was 5307000

Have to contact my bank now and halt the chargeback request.

Will think long and hard before using Aer Lingus again.