[ChrisS]

Originally Posted by Monko

We dropped the car off and had no contact with anyone other than a lady who said we're good to go as long as we'd left our keys in the car - we just drove into the AVIS drop-off bays and that was it. I thought as we'd returned with a full tank this would be noted (as per the AVIS website) and no charge made to us.

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I've read this a few times with Avis now Monko, and therein is one of the biggest issues, you have zero knowledge of what they're tapping into their hand held console because you aren't there to acknowledge/take the receipt - it's open season and they'll slap you with every extra they can for their commission and extra wonga for the company, and with no 'sign off' sheet from the garage it really is your word against what the checker claims they saw re fuel level.

Andy, have you heard if this lark of not checking Avis motors in is new, or is it simply another way of screwing the hirer, knowing that by the time they find out they're back home and, in the main, won't do anything about any borderline fraudulent charges?