[mskitty]

Does anyone else experience this with their main Sky Q box? Every 30 seconds or so the sound drops for about half a second. I have been online and lots of people report the problem but there doesn't seem to be a solution. It's not the TV as when we are watching Netflix etc we dont have the problem so it's definitely something to do with Sky.

Sky have said an engineer needs to come but they can't come until 23 Dec and whilst there are much bigger problems in the world I can see it just being a case of changing some settings and so if I can sort it myself I would rather do that than have to waste an engineer visit.