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Old 27 Nov 17, 04:30 PM  
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lyn1
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Join Date: May 07
Location: South Wales
Originally Posted by smudgester View Post
Good sport, TinkTatoo, and very good customer service from Undercover Tourist ...

Completely forgetting about Cyber Monday, we bought 4 of their "Universal 2-Day Park-to-Park Ticket - Plus Extra Day FREE" tickets at the weekend (which cost the same as the cyber monday ticket). Got on live chat just now and they have allowed us to cancel those tickets with a 100% refund (it is normally just 95%) so we can get the extra extra day as well.
Good customer service to give you the full refund, plus a better deal for you. Nice one
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