Thread: Stayforlong
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Old 30 Oct 20, 12:04 PM  
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#13
A&S&O
Apprentice Imagineer
 
Join Date: Jan 10
Originally Posted by mike4scuba View Post
What a mare. Hotels told me to book the hotel then put in a request for a price match.
I did this and was told I had to pay the hotel the original price then on completion of stay they would authorize the difference by the way of a refund.
Not a chance I am going to do that in case they don't refund me the difference.
Price match should be done prior to travel
Cancelled the booking and will look elsewhere
Strange. We've always been refunded before our stay.

We book with hotels.com, fully refundable. Then submit details of the price match using their online form, attaching screenshots and web address. They don't always match first time, but they do eventually. uk.hotels/customer_care/...guarantee.html
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