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Old 4 Oct 21, 12:32 PM  
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LLamb
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Join Date: Jun 14
Originally Posted by ROO View Post
Did Universal send you an email confirming they would extend by 3 months once you go back ?
We contacted them but never heard back so just assumed we wouldn’t be able to get extended .
Yes, they were actually very quick to respond. Offered us a five day ticket at first but they I heard of others getting their passes extended. So I emailed again and they agreed no problem.
I have a reference number to quote at guest services obviously along with our passes.

Édit: actually reading the email I’m not sure we need our old passes.

Edited at 12:36 PM.
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