[FloridaFairy]

We’ve had our claim approved and fast tracked today.
Claimed for 1 nights extra stay
1 days extra car hire
Return train tickets from uk airport to home.
Really pleased took about 50 mins on the phone and they took bank details and are paying it straight in so I can pay off credit card next week... no excess either.
They only asked if I would make sure to keep any receipts or paperwork that I had for 30 days just in case they want to see them but other than that it seems to be plain sailing