[Laurabelle84]

Originally Posted by Monolith

Can I ask as a favour for info from anyone booked with VH, what they do when these flights are changed, when asked.

Do they:
1. Change your flight to a day early
2. Make the return flight non direct
3. Allow to book for 17 days


It seems inevitable that in 2 weeks time I’ll be dealing with this and I’m looking to be prepared for how to discuss things with them.

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Originally Posted by Eiliko

For us i think we will just be leaving it as is, the change was done automatically, we weren't asked our preference.

We'll just come back a day early, it's not great but extending isn't an option for us due to school and i can't be bothered with the hassle of indirect plus, after having to cancel from this May, I'll be happy to be able to go at all!

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We're the opposite, they've extended us from 14 to 17 nights (supposed to be Fri to Fri now we're Wed to Fri). Also like you though we didn't get a say, it was just changed automatically on the date our seats became available to book on the flights. I got an email saying our booking was updated & when I logged on that's when I seen the changes (booked seats on the flights too just incase)

Manage my booking on the VH website updated to the new outbound date (inbound hadn't changed) - but they've also added on a random passenger to our booking & not extended our hotel stay, so they've made a mess of it.

Now I've got an email today asking to make a payment to get our Disney tickets so we can book the park days, but the amount they have quoted me to pay to get the tickets makes no sense & I can't speak to anyone as we're not travelling within the next 14 days.

I had a wee soft spot for VH & always preferred them with direct being an advantage... but I'm starting to get fed up with it all!