[2point]

We had out flight cancelled to Washington so called Nationwide for advice. Was told the section to read and decided to take the rebooking option from American Airlines to fly Thursday am instead of Wednesday pm.

Went to the front desk at OKW and added a cash night in a studio. Was told they were all out of studios but could honour the studio price for a 1 bed. Oh, go on then, if we must.

I 'suggested' that an early move to an otherwise empty 1 bed would be great, I was offered the room for longer for extra points... then the pixie dust came in and we were offered the move immediately with no additional points cost. 3 nights in a one bed, two on points (at studio rates) one on cash (at studio rate) which I'll be able to claim back on my insurance.

It was hinted that we would be more comfortable in a 1 bed on Wednesday - likely to be on lockdown and unable to leave the room.

Will be putting a formal commendation in for the guy shortly. Much appreciated.