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Old 1 May 19, 10:58 AM  
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#12
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If you do wish to complain then you would need to direct your complaint to Magic Breaks, Disney informed Travel Agents of this closure some time ago.

Magic Breaks have a specific section of their website which lists the pool closures:
magicbreaks/genera...sure-schedule/

They also include this text on all bookings when the pool is closed along with the prices:



If you feel you weren't informed when you booked, then best to email them to log your complaint customercare@magicbreaks.co.uk
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