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Unread 1 May 19, 10:58 AM  
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#12
Stubbs86
Excited about Disney
 
Join Date: Nov 12
If you do wish to complain then you would need to direct your complaint to Magic Breaks, Disney informed Travel Agents of this closure some time ago.

Magic Breaks have a specific section of their website which lists the pool closures:
magicbreaks/genera...sure-schedule/

They also include this text on all bookings when the pool is closed along with the prices:



If you feel you weren't informed when you booked, then best to email them to log your complaint customercare@magicbreaks.co.uk
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