6 Mar 20, 09:05 PM
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#5
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6 Mar 20, 09:05 PM
Tiggers Pal
slightly serious Dibber
Thread Starter
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Thread Starter
slightly serious Dibber
Join Date: Jun 18
Location: Scotland
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I’ve tried calling, getting nowhere other than them repeatedly telling us it was cancelled on the website. Not by us it wasn’t! The email actually states not to call customer services as a specialist team is dealing with it and customer services will be unable to help but after more than four hours of waiting for a call my husband decided to try calling them anyway.
I called Tesco Clubcard to see where I stood regarding the vouchers as I know they are non-refundable and they told me I am the second person to call them tonight with the same issue. I have forwarded the emails to Clubcard as requested and they are also looking into it to see what they can find out.
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