[Mr Tom Morrow]

In normal times I would say recover your deposit and go elsewhere.

However these are not normal times for getting building gear and windows/doors are one of those areas suffering shortages.

I would weigh up the price you paid, the perceived reputation of the company in normal times and also the fact that if you do go elsewhere then the delay that will take place in finding somebody new, getting it measured again and their price.

Not what you want I know but I would hang on if you are satisfied with the product they deliver (ultimately!)

However - I assume you paid the deposit by credit card? If so you are sitting pretty. If you paid cash or cheque I would be watching them like a bloody hawk in case this is all nonsense and they are going under.

However if you paid by credit card I would give them an absolute deadline to fit and if you want the Winter out of the way say the 1st March for example and get them to sign up to that in writing.

Best of luck.