[mason1]

Personally I would be chasing them at least weekly. We ordered some free foam cladding in April. We finally got it 2 weeks ago - 7 months after ordering. We knew there was a supply issue, and gave them the benefit of the doubt for a few months, but called each week for updates until we finally got it. Our dilemma was, if we cancelled and got our money back, we knew the cost had risen considerably, so held on.

In our area, there is a supply issue with glass, but not to the extent you’ve experienced. DH ordered new windows for my parents with the company we had ours from - supply only - and it took 8 weeks to make and deliver them.