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Changing holiday with thomas cook?
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26 Aug 19, 12:10 PM
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26 Aug 19, 12:10 PM
Blue nose
Imagineer
Blue nose
Imagineer
Join Date: Mar 16
We changed a holiday one year with TC and they weren't particularly helpful.
It was something like £50 a change, so date, airport, hotel, per person but capped at £500.
Our change was to a more expensive holiday but I had to pay their admin fee.
We'd also booked two rooms, one for us and one for my parents .they tried to charge the fee twice as two separate bookings (they'd put it through separately unknown to me so the agents got two sales) only came to light when we tried to change. We had to complain to Head Office to get resolved.
I always hesitate booking with them now.
Blue nose
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