[sha9]

Originally Posted by disneypars

Prior to Covid 19 VA was planning on introducing a year round service from Glasgow as the demand is certainly there.
Since Covid 19 they have been misleading. Whether this is down to the grown ups not passing the information down to those answering the phone, text, WhatsApp and twitter enquiries who knows.
My booking fell outside of the criteria to transfer to an open ticket and I was told it was £150 pp then it free then it would be refunded. In the end, once they had confirmed no flights from Glasgow, I just went for a refund. I just couldn't be bothered anymore. If they would have been honest from the outset I would have taken an open ticket.
Still waiting for refund for bubble seats and the flights. Aer Lingus are just as bad.

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I totally agree about the honesty. It’s an unprecedented situation and no one would have faulted them for just saying “we don’t know yet”.