[Sarryb]

Originally Posted by arielrocks

Well that’s it. Email rcvd today saying our trains have been cancelled and we can get a voucher if we want one. No mention of a refund.

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Hey,

You can actuator request a refund through the website, if you're lucky enough to find the form!

I messaged on Twitter DM with travel dates, madness, booking number, abs requested a refund. They processed it no worries. Hope that helps. Xx