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Old 28 Jan 20, 06:56 PM  
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#2
chmurf
Imagineer
 
Join Date: Dec 12
it changes everytime we go

you need to approach an ambassador as soon as you're in sight of the line
they wear gold vests on white shirt and black slacks or skirts

tell them you need special assistance, and they will help the best they can

last august, the ambassador directed us to the Crew line, where another ambassador came to take us to the front of the line at an officer's booth

the time before that, we were told to use the global entry line, and ask for the special assistance where they split the line up for the machines, and ambassador there opened the "rope" and there we were at the very front of the regular line

see ... there is no telling what it will be like when you go

just look for the ambassadors and state your needs.
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