[Helen1512]

Originally Posted by gismo1554

Ah yes I remember now this being mentioned as happening but assumed it would happen after they had processed all the refunds to be honest. I guess they are thinking those that are keeping the passes would rather get the refund sooner than those of us who are fully cancelled already lol. How strange. At least the mystery is solved but sorry I pushed you to waste so long on hold!

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You didn’t push me lol. We needed to find out as our Fairfx card will expire end of October. Fingers crossed we all get our refunds soon.