[Mr Tom Morrow]

Originally Posted by sotagals

Does anyone have a good customer service email for Hertz?

A story follows below if you choose to read on...

I had a car booked with Alamo for my upcoming trip but I can't do online check in as I'm getting the dreaded red message.

I saw a slightly cheaper price with Budget so booked that because if I have to line up at the desk I might as well save some money right? . But then my cashback didn't track so it wasn't any cheaper.

So then I saw a good price with Hertz who I haven't used since the great Chevy Spark debacle in 2011.

I thought I'll book through Hertz Gold and I can go straight to the garage...

I managed to log into my Hertz gold account but it's still in my previous name

Longer story shorter which involves 2 phone calls and 3 emails I got a reply from Hertz but its in German.

Now I'm cross and need an address to complain to if anyone has one?

See more...

Can you put the response in Google translate?