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Old 15 Mar 19, 06:58 PM  
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tomdan
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Join Date: Jun 09
Mobile Welfare seats, Tui

Just a thank you to who ever mentioned welfare seats for people with special needs. I have spoken to Tui travel agents and she has booked 4 seats for me and refunded the money i paid for my seats. The only thing is they have sent me an email from their shop stating this has been done,but when i asked for confirmation from the welfare team she said that they don't do that! When we have booked before just on the Tui site and chosen our seats i am sure you get an email back about it. Also they sent me a new invoice with select seats not showing on there at all! Does anyone have experience of doing this with Tui?
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