[Warkman58]

There is the old "the planes are shabby and old" again.
last time I heard this was against Virgin before they upgraded their old and shabby 747s.
BA are in the midst of upgrading the cabins on the 777 fleet, but unlike Virgin they have a very large fleet to update. Thomas Cook/TUI do not own their aircraft, rather charter them for certain months only.

Whilst the VS 747s are OK, (dated airframes) at least they are better than the current crop of 787s they have had to take out of action to replace the engines, and instead are using A340 which people are complaining are wait for it...Old and Shabby and the IFE doesn't work and no PE.
(I should also say, that this issue effects not just Virgin, but every 787 Dreamliner out there with Rolls Royce engines, so BA and Norwegian as well)

If you are travelling in economy, both BA and Virgin will get you there in a seat, feed you bland basic food, that's about all you can expect in economy, sorry