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Old 18 Jun 19, 01:32 PM  
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BucksBugsy
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Originally Posted by vhm672 View Post
Your engagement letter will state the complaints procedure and your rights. This is a legal requirement of all engagement letters so I know it will be there.

If you are not happy you should always express your concerns and expect them to be rectified and I say this as a real estate solicitor although I deal in corporate real estate not conveyancing.
I will dig out the engagement letter later - thank you.
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