[wishing]

Hi has anyone had refund from using a virgin open ticket where the flight was cheaper?

We changed ours to Easter 2021 and I am gutted that the new flights are £1300 cheaper but virgin state I am not entitled to a refund of the difference not even as credit/voucher. They also wouldn’t let me use the difference to upgrade. They state it was because my original flights were non refundable, I should have waited as they did go on to be cancelled ☹️